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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 922 Showing 18,421-18,440 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Total Tech Support Team were Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV Connect and Setup service was promptly completed without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation of my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians were awesome! They were polite and professional, from arrival thru to completion. They were very focused on ensuring the installation met my requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The nicest humans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so kind and respectful. I asked question along the process because like anyone in their right mind, I don't want my TV to fall of in the middle of the night and die. They explained everything. HUGE plus was that they put on protective booties when they walk in the door to keep your home clean, and then they make sure to leave no mess behind. Super happy with the service. Well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer Service and Installation was great! They are always very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV was installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the TV was mounted and connected beautifully. Happy customer

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    COCO REVIEW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service - very satified!!! You will not be unhappy!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounting was performed professionally & in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - great job with delivery/installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service. The agent brought in our TV, mounted it, connected it to our internet and Roku device and set up the TV for us. He also hauled away or old TV. This saved us significant time and effort, and we know the setup was done correctly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed with no issues. Quality product with a friendly installation team

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys came to our house. Awesome installation with great proffesionalism

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad talented guys...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad showed up with 3 guys and mounted 3 new Samsungs and hooked up my router. No more cable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad went above the beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not ask for better service. Adjusted the old mount for my new TV so it fit perfectly into the space. Also took extra time to make sure all of my speakers were working. Can not thank Geek Squad enough for the wonderful service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gets the job done right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came to my home on time. They were very professional and did the job so quick I was surprised. I was shopping around for a cheaper installation but as they say in life you pay for what you get. I was putting a 82” TV up so I wanted to make sure it was done right. There’s no better company to do it then Best Buy geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squash instal my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mount my tv very professional and friendly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted a TV on my wall and this TV mount is one of the greatest inventions ever

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad = awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very professional and did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service - on time and did the job right first time!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Just purchased. Still learning about phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size. I don't like the volume being on the left side. Easy to set up in some respects. Other programs have to learn . Nice phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From tilted to not tilted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in they were very professional, explained to my husband everything they were doing and how to fix the problem in the future if we should encounter it again. Gave us some insight on how to maneuver our t.v. easier and how to set it so it wont tilt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thoroughly impressed by the pleasant and professional demeanor of my geeks, Matt & Kevin. Who BTW were not geeks at all! LOL. Nice guys, knew their stuff, asked me questions and made me part of the experience of mounting my new 75" TV on the wall. Great job and they represented BBY in a very good light.

    I would recommend this to a friend
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