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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 922 Showing 18,421-18,440 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV with no problem and did a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mount & setup 65” OLED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent, neat & quick at a very fair price

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was installed quickly 10 min and very kind would get again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Professional installation with good values

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the professionalism and workmanship. If you cannot do it yourself, you could relied on them to get the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience and Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, knowledgeable, and installed my TV and mount in a careful and timely manner. The were able to answer all questions and were very professional. I would definitely recommend the Geek Squad, especially for something that is of value that you will be using regularly. I am so thankful I did!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad mounted my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice people and they had my TV mounted in no time!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys did a great job on the tv install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jack was amazing and communicative. Excellent service and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad was very good at installing the bracket

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mount work out just fine for the size of tv we purchased

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad installed our tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted tv and connected all our devices

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't thank the Geek Squad enough for perfect installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV literally looks like you're looking in a window, it is so clear. Really great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV hookup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV and Surround Sound hooked up quickly and explained in an easy manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love this service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my television and everything worked as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv and got a good deal on Black Friday. Looking forward to many years of service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was very professional and knowledgeable. Would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set Up My TV Quickly and Professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who unpacked and mounted my new TV were terrific. They were professional, friendly, efficient and very patient with helping me set up the TV screen and apps.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses agents was very professional and knowledgeable. Outstanding job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was courteous and timely.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very efficient at mounting tv and setup of all components.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was installed quickly and with an issue above my fireplace

    I would recommend this to a friend