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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 923 Showing 18,441-18,460 of 38,694 reviews
  • Rated 5 out of 5 stars

    geek squad was professional and did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a great job. will certainly recommend geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who came to my home was very polite, and easy to talk to. He explained what he was doing and respected the space he was working in. He did a great job, and was fast and efficient too!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very nice people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad got very good ppl. They know what they do and very friendly ppl. Thumbs up guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed the TV and Sounds Bar Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was great. They called ahead and came exactly on time. Very professional and cleaned up prior to leaving. Also personable and helpful with the setup. I had a slight issue and the same tech came back and solved it quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were friendly and knowledgeable.Thay were punctual and professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geed squad did not show up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buys sent some one else. that did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install my TVs quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TVs and connected all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew supervisor was knowledgeable, helpful, and very courtious.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed quickly and professionally!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New TV and mounting. Installer Jason was fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    My TV and bracket were installed swiftly and corr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was done wonderfully and professionally.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the services I received from the two gentlemen that set-up my TV and soundbar. They were efficient and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    He was punctual and personable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very professional and pleasant. He did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed TVs quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected TVs and actually did a wonderful job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Team that came to our house were awesome, very professional, friendly, fast, efficient and had displayed amazing customer service. Please recognize them as they are great representatives of Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly happy, suits our needs. Installation was hassle free and handled very professionally!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a larger TV that was too big for my new apartment. It works well and connects easily with my Smart Home setup. The sound is not as good as I’d like but I’m going to add sound bars to get a sound that I like better. I recommend this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mount with No Headaches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and efficient installation of a new TV - very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a tv mount that you couldn't get your head behind the tv, this is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was so friendly and accommodating to our needs. Did such a great job mounting the tv! And so quickly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Install went great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was great! Installation was quick and accurate.

    I would recommend this to a friend
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