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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 925 Showing 18,481-18,500 of 38,692 reviews
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service guys were awesome! They do great work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, friendly and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman were very nice n respectful, they wore mask and gloves the whole time n carefully explained what they were doing and how to operate the smart TV since it’s my first one. They help set it up to my cable and WiFi they saved me a lot of time. Well worth the money to know my tv is safely secure to the wall and property set up. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad's services many times, and they have always been fantastic. Their attitude towards my feedback has also been very positive, and they are able to solve problems promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my new TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was prompt, efficient and knowledgeable. Also friendly and gave good advice. I would use him again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experienced crew. Did very professional job. Answered all our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wallmounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came out was very nice, fun to talk to and took no time to set up. Asked whete I wanted the tv, explained what they were about to do and after installation, explained how my tv was set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been efficient and competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did an excellent job installing in wall power kits, mounting my tvs, and connecting them to all devices. They anticipated items that might be needed and had them on the truck just in case. I purchased the wrong HDMI cables and needed an additional in wall power kit. Lucky for me they had these items on the truck.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs mounted my tv showed me how to set up tv with the remote

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend paying for this service if you have never done it before.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a wonderful job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad did a wonderful job installing my tv and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless and fast wall mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service techs were very polite, professional, and knowledgeable. They did a seamless and fast job installing our very large 70" tv. They talked me through the best location to mount the tv. They cleaned up after themselves and showed me how to find various settings and apps on the tv before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nicely done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything looks great with the TV mounted to the wall. It’s exactly as I wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a great job! Very professional, nice and quick

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Instilled quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy rep sid a good job mounted it and hooked to internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went off without a hitch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was perfect. The geek squad was courteous, efficient and just overall nice guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I only had it for a week +

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But we love it. great for old eyes, and easy to operate. Good picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was well worth the money. The team exactly what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done quickly and easily -- these guys are good !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't do this yourself!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process was painless. The TV is exactly where we wanted it to go, and everything works.

    I would recommend this to a friend