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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 925 Showing 18,481-18,500 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek is worth a visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with Geek Squad installal of Samsung 75 in TV . Neat job & everything worked well .Price is reasonable & 90 day guarantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did it (eventually)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial crew did not do the install and had a raft of excuses why they couldn’t mount onto metal studs. But second crew was great. Very professional. It was done right with no mess or fuss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service the guys went to my address did a great service job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Partial Completion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it was a premium tv mounting service, it did not include the behind the sheetrock wiring. Only the tv mount was added to the wall and the tv. An exposed power plug is still visible. The geek squad said there was a horizontal fire break in the external wall and they would not be able to drill through it. It was a disappointment in the desired finished look.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, affordable mount. I had the geek squad install it and couldn’t be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, knew exactly what they were doing, great job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Should've had it done sooner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. it takes 2 people to adjust. but it works great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    it was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys were very proffesional did good job would hire them again

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a great job mounting my tv. Courteous and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very professional service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service The guy came did a great job cleaned up I’m very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy efficient installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very efficient and definitely knew what they were doing. All we had to do was show where wanted!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast and Friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed me how to work and what else my like to buy to go with TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professional Install of TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer arrived aright on time, was very professional and personable. You could tell this wasn’t his “first rodeo” installing a tv mount. He works quickly and efficiently and was done in under an hour. The mount functions exactly as intended,and am extremely happy with my new tv mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV instillation Team- GREAT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best experience I have ever had with any retail unit providing services at our home. Geek Squad was on time and mounted a 75 inch $6k tv. They adjusted the universal remote and made everything worked perfectly. They took their time and did it right. I recommend Geeks for anyone who needs installation related to audio or video!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV MOUNT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is just what I needed, works well, and the install from the GS was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Smart Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount worked perfectly to hold up my television. I am very pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took there time to do it right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys were excellent. Very professional and gave me help in setting up the streaming that I chose. He even gave me a business card and told me to call if I needed help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was on time and very courteous. He knew what to do and was very efficient. He also programed my remote and explained the functions of the new TV. I am very pleased with the TV and service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    70" TV and Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installation Guys were wonderful. Everything works well. I am trying to get used to on some TV shows that the dialogue and their lips moving do not match up. Hopefully, someone can tell me what to do to correct this. Otherwise, very happy with the purchase, my salesman, and the Team who installed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, timely, quality work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that installed our lobby TV was on-time, called ahead to let us know they were enroute. There was a slight change to the install that they had to work around and rather than telling us we had to reschedule they took the extra time that day. The team was professional, cleaned up after their work and made sure everything was working as we needed before leaving.

    I would recommend this to a friend
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