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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 926 Showing 18,501-18,520 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad TV instillation Team- GREAT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best experience I have ever had with any retail unit providing services at our home. Geek Squad was on time and mounted a 75 inch $6k tv. They adjusted the universal remote and made everything worked perfectly. They took their time and did it right. I recommend Geeks for anyone who needs installation related to audio or video!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV MOUNT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is just what I needed, works well, and the install from the GS was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly professional service. Would use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    70" TV and Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installation Guys were wonderful. Everything works well. I am trying to get used to on some TV shows that the dialogue and their lips moving do not match up. Hopefully, someone can tell me what to do to correct this. Otherwise, very happy with the purchase, my salesman, and the Team who installed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 65” Tv Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding job caring and involved installation with great detail , cleanliness and precision . Thrilled with the job .

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The installer knew what he was doing and was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer mounted my TV and connected all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed 85 inch TV it looks beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent we appreciated how they wore there shoe covers when entering our home they had great customer service! 5stars did complete set up couldn’t be happier Thank you !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, timely, quality work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that installed our lobby TV was on-time, called ahead to let us know they were enroute. There was a slight change to the install that they had to work around and rather than telling us we had to reschedule they took the extra time that day. The team was professional, cleaned up after their work and made sure everything was working as we needed before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Very nice and helpful tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite and knowledgeable. Personable and friendly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV on the wall perfectly and I really like their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad folks kept me informed as to when they would arrive. Very courteous and knowledgeable, I enlisted their services to replace a previously-hung inoperable 70-lb dinosaur TV and haul it away. They mounted the new TV, made sure everything was connected properly, cleaned up after themselves, and gave me a tutorial on how everything works. Glad I went with the Geek Squad option!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad attendnace were very professional and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Technician did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was installed professionally with a completely finished job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hooked up the new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who hooked up our new TV were very knowledgeable and helpful. We were not aware we needed some different hookups for the cable, but with their help we did have the ones needed to hook up the VCR/disk player. They were respectful, kind and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad quickly mounted and connected my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Prompt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and did an excellent installation of my tv and explained all of its functions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Mission Accomplished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came on time and completed the installation and hook up without a hitch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents were knowledgable about the setup and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They gave excellent service. Installed with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation of TV and cable setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and super quick. Very neat and clean up after installation.

    I would recommend this to a friend
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