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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 927 Showing 18,521-18,540 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Things gone well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite and need people. Thanks for the service. Geek squad done a good job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was completed professionally and on schedule.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV was installed quickly and well explained use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was installed quickly and they hooked up everything with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad representative, very knowledgeable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to mount my new TV using the prior mount. He was very knowledgeable about how to mount the TV AND how to program it, how it works and how I could use it both through the regular channels and my Roku player. He set up the new TV and its accessories and knew how to do everything quickly and efficiently. Thank you, Geek Squad Rep!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was friendly and helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted and setup. Agent was extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff arrived on time and did a great job. They were friendly, helpful and cleaned up after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, speedy, and knowledgeable. Excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took there time to do it right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys were excellent. Very professional and gave me help in setting up the streaming that I chose. He even gave me a business card and told me to call if I needed help.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    LG 55”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was neat and fast with delivery and setup of of the LG 55”

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting was perfect above the fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very professional in the setup and answered all question about moving it around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior service and clean installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new TV was installed only to be found later to have a manufacturing defect. The installing agents came back (with appt) a few days later to install the replacement TV and even improved the setup. They also removed the old mounting for an older TV that was a few feet away to make the cleanup easier.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing the mount and the TV then got it all set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed 85 inch TV it looks beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent we appreciated how they wore there shoe covers when entering our home they had great customer service! 5stars did complete set up couldn’t be happier Thank you !!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that came to install my LG TV and set up the indoor antenna did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good man!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan Book is a very nice and knowledgeable person. He is always on time, courteous and very polite! He has on a couple of occasions really exceed his knowledge on the product he came to fix and offered additional knowledge on another product! A very good representative for the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad T.V. Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time to install my new 65" Samsung 4K television. They were able to fit it into a tight space perfectly. They also attached my computer to the large screen so it is easier for me to read the pages. I am very pleased with the installation and the pleasant manners of the installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqad Service Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We already rated their service before,(right away), and we keep getting this email from yall to review their service! Nevertheless, their service was great, and they were thorough and helpful and polite. They could not have done anything better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very competent and extremely patient. The two requests I had were assuring my Wii was working and setting up Airplay. They worked diligently and got the Wii working, but AirPlay was a problem. It turned out that Sony is aware of this problem and is working to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is worth a visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with Geek Squad installal of Samsung 75 in TV . Neat job & everything worked well .Price is reasonable & 90 day guarantee.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Courteous, fast, proficient and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a tv mount installed and was very pleased about how it turned out.

    I would recommend this to a friend