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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 929 Showing 18,561-18,580 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad guys were efficient and careful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the two Geek Squad guys come and install the tv was a gun time. They made sure I was good with the tv placement and they set up my devices. They were also efficient and careful with the install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting was perfect above the fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very professional in the setup and answered all question about moving it around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional know what they were doing took their time to explain things High recommend the team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. Even set it up with my av receiver and my fire stick. Couldn’t be happier. Thanks, Mike

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Courteous, fast, proficient and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a tv mount installed and was very pleased about how it turned out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THEY DID AMAZING JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JUST AMAZING NO OTHER WORDS MY TV AN SURROUND SOUND IS VERY NICE

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Took 3 tries to have it installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st agent who was a third party didn’t know what spacers were and hung the tv at an upward angle. 2nd agent who was a third party couldn’t install a tilt mount ( he didn’t have the tools), 3rd agent was a geek squad member installed the tv with spacers but too high and left all the trash. Tv is beautiful. Just the whole experience with techs was a disappointment. Best Buy offered me a gift card for the inconvenience which I have yet received and it’s been a month.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional! The Geek Squad installed both T

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional! The Geek Squad installed both TVs quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that came to install my LG TV and set up the indoor antenna did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    install was made quick and done right

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All when well the guys did a wonderful job and kept everything clean and neat

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad TV set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely and easy set-up. Very knowledgeable and nice gentleman.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was quick professional and knowledgable and on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that put was TV up was very sweet and helpful. I would highly recommend him

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs were fast, friendly, and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected items satisfied . Good job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installers were Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were Great! They even moved the 85 inch TV upstairs

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great installation job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent couldn't have been more professional and skilled. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and very professional and neat. Clean up after them selves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALLATION VERY QUICK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY NICE DID A GOOD JOB CLEANED UP COMPLETLY SET UP TV AND ADDED MY SOUND BAR

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV and took the time to show us how to use

    I would recommend this to a friend
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