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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 930 Showing 18,581-18,600 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team did great job mounting tv and hooking up all necessary cables and wiring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best service provider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best customer service I have experienced. As soon as we made online purchase, we got emails and calls leading to the day of the service. Highly professional guys came who were knowledgeable and helpful and courteous. I strongly recommend to use this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    White glove installation at its finest.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The members of the Geek Squad team were very knowledgeable and willing to give advice and suggestions on the TV that I had purchased. They wore mask and rubber gloves throughout their time in our house. They did a great job mounting the TV on my wall and programming my TV to a point that I could just sit down and turn in on. That's service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Instilled quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy rep sid a good job mounted it and hooked to internet

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad ended up with a nice install -- just a little slow and clumsy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounting Large TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work by Geek squad in wall mounting the TV and adjusting soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad members were excellent. Captain Miguel was awesome and fast. We could not have been more pleased and happier we went with Best Buy and the Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my television quickly and professionally. Great job

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    GEEK SQUAD ROCKS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personnel are professional, friendly, knowledgeable and efficient. Highly recommend them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Setup was Good, but not Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, but I wish the installer had spent just a bit more time on the setup. He zipped through them so fast, I could not see what settings he 'assumed' I wanted. I went in and changed a few after he left. Wish he'd have asked me instead of setting them to 'average user' settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice for TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two pleasant and courteous technicians that installed our TV mount were very knowledgeable about what they were doing. The TV mount was for a new unit and we wanted the extension, rotation and tilt that is great to have. The USB flash drive and other plugs are easy to reach.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup team were 2 very extraordinary men who accomplished a difficult task.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for installing our TV quick and painless for us.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted hd tv and connected DVD players sound system and cable box

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed my 85 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 85 inch Sony and had installed by Geek Squad and it looks terrific

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    make your life easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service to help for easy set up on your home wall mount

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These geeks did an amazing job on hanging my tv. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team was quick and polite. had us hooked up in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV/Display Setup & Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the TV and Mount and scheduled the service. They were on time and did a great job installing the unit. This is the third one we have had done. I will use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did an excellent job mounting my tv, would recommend him for service

    I would recommend this to a friend
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