Explore the latest Back to School techShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 931 Showing 18,601-18,620 of 38,694 reviews
  • Rated 4 out of 5 stars

    Pricey but nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a TV mounted on a wall was expensive to me, but I also included hiding the wires, so that was extra. I'm still happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed by the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service both at the store and with the installation

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Knowledgeable Tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very personable and knowledgeable tech. Did a quick and secure job mounting our tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great time with the installers. Easy install! Works great

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen were on time, courteous and extremely efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv mount quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected all my equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that put was TV up was very sweet and helpful. I would highly recommend him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THEY DID AMAZING JOB

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JUST AMAZING NO OTHER WORDS MY TV AN SURROUND SOUND IS VERY NICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was friendly and did an awesome job. My TV looks great on my wall. My only comment is why did Best Buy only send one person to mount a TV. What would have happened if I was a senior citizen or could not assist the installer in lifting the TV onto the mount.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome job great installation on my tv did wonderful job.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    You guys are it professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not work the price of $200 for a job that I could of done

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek SQUAD Installed my TV Professionally

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek SQUAD team is great who came to setup my tv. Took time to measure and install the big 85" TV nicely and neatly. Will seek there service in the future. Good to have professional service for $$$ TVs, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Was done quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted a tv mount and tv. He did it quick and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV/Display Setup & Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the TV and Mount and scheduled the service. They were on time and did a great job installing the unit. This is the third one we have had done. I will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad OLED TV Wall Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn't be happier or more impressed with the service level we received from Geek Squad. I highly recommend Amanda and Anthony, they are absolute rock stars! OLED TV looks fantastic on the wall, they were courteous, tidy, and end results could not have turned out better. Not to mention they took time needed to tie our system together and give me instruction on use. Will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALLATION VERY QUICK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY NICE DID A GOOD JOB CLEANED UP COMPLETLY SET UP TV AND ADDED MY SOUND BAR

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent assistance - did a great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from Geek Squad. They were very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks mounted my tv, sound bar, and 2 shelf unit. They got me set up with my Apple TV. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV replacement for same model TV!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great smart tv. Hope this one does not go belly up after a few years like my last one. It last about 4 years and developed a white circle on the middle of the screen. Had to get a new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    review mount for tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to mount the tv. No problem using it and easy

    I would recommend this to a friend
Sponsored