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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 932 Showing 18,621-18,640 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my LG CX 65.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my LG CX 65 recently (TV and mount also purchased from Best Buy), and the installation could not have gone any more smoother. I got lucky with Marty (and I believe Mike), who were both excellent, extremely professional, and followed Covid-19 protocols. 5 stars to the team, and definitely recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that installed were very nice to my 90 year old mother in law

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Works perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting works exactly as it should. Certainly helps to position the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sturdy mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and it looks good on my wall. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Overall good service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good service. They hung up my televisions and hooked them up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did outstanding job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did great job mounting and wiring TV....looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the mount on schedule with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hayden and his team were amazing. They performed all necessary tasks efficiently and made sure I got a good overview of operational elements. This was a great experience with extremely competent professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional install was provided during the sale for the Hisense 100" U76. Highly recommend it, as the TV is a monster, and the GS have the experience and expertise to make it easier on you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent job, geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two geek squad members that mounted and set up my TV were very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounted my 100"TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service and Mounting was Excellent. The Mount was reinforced with some additional hardware that they had brought to ensure that the mount would stay secure....and the placement is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members arrived on-time with everything needed to mount my new 77 inch LG TV and then ensured the system was functioning correctly. Everything was completed within a 40 minute time frame.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mount installed good on time and accurate love it !

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and quick! They do great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed a wall mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad tech was good, thorough and most helpful offering other options that fit the space.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellant Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed old tv, hooked up new. Good job. All worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Setup Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. They mounted and programmed my TV and were very helpful. Would definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Checked wall for support. Hooked up all my devices. Set up the TV and explained tv features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tv mounted with expertise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents that mounted my tvs were knowledgeable, proficient and very professional. They knew exactly how to use the sanus mounts to hang the tv on the wall. They also took into account where the viewing was coming from and where one would sit to see tv so that it was mounted in the correct height. I appreciated their feedback so that once mounted and in use we would get the best viewing experience. Highly recommend this service.

    I would recommend this to a friend