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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 937 Showing 18,721-18,740 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my TV and setup my Roku.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the best service on mounting my TV to my wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They did a great, fast job?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great, fast job! I would definitely work with them again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed all 3 TV's perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was professional and courteous. He also cleaned up after himself.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my tv as i had installation done by best buy. Perfect on the wall. love it

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mounted

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television, it's straight and still up!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Friendly and competent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable and friendly. They adjusted things multiple times without attitude or expressing frustrations. They provided appropriate suggestions to maximize what I wanted. The only downside with the program is the time frame provided. Its helpful to know the day in advance a narrower timeframe but they were very good with calling the morning of and just before coming. I have no regrets and would use them again especially since I have full tech support.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast and great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best agent ever!! They mounted the tv fast. Very nice people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total satisfaction with the geek squad. Knowledgeable, courteous, explained operation of tv .

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Prompt and very knowledgeable. Explained everything about television.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent mounting service. Very easy and simply. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Doing fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing has fallen down yet so that pretty dope. Good stuff

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, no probiems. See tv review itself. Not worth doing yourself IMO

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mounted our large screen tv and signed us up for a membership

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints at all!! Very professional team!! Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Tech review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job with the installation in I’m very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hugo and Israel are the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hugo and Israel deliver concierge service. They are punctual, knowledgeable, efficient, and also kind and friendly. Could not be more pleased with the entire delivery and setup process. Also, Jeremiah, their supervisor, is the BOMB and I appreciated all of his assistance with my scheduling also.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Experience with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad who came to fix the TV were very knowledgable and setup the TV as needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Wanted to sell me a different tv mount when my current mount was superior. Cost of new mount was very high

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on time and did a great job. I have used Bestbuy for may of my products. I moved from California and loved them there. Now in Georgia and had all my tv installed here too. All m.y family use Bestbuy too. Had to come into the store and the Geek Squad guy was the best. He knew his stuff and was quick. Five stars for him that day.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was awesome, really nice and professional

    I would recommend this to a friend