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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 938 Showing 18,741-18,760 of 38,694 reviews
  • Rated 5 out of 5 stars

    Awesome geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris did a awesome job and even after having a few problems with routing the wires through the stones was upbeat and so unbelievably professional . He was able to provide a longer HDMI cable and then return the unused mount for us and follow up with a text that afternoon with the price difference. Thank you for having him on your team

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were courteous and friendly. Work was completed quickly and effectively.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice person very polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a great job, did exactly what I asked of him and was very efficient

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as impressive as usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers got finger prints all over the new screen (and didn't clean them off), TV was left a little lopsided and cords not securely tucked up in the back. They also had little interest in showing me how to navigate the TV remote and the soundbar remote. Also, in the past, I haven't been left with the enormous boxes to deal with. Would I use them again? Probably out of convenience but not because it was outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, courteous, clean and efficient job. Was very happy with my installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv mount was installed quickly and worked great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST OF THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician did an excellent job of reinstalling a 55" Samsung Flat screen TV. Took him less than 30 minutes to complete the job but then he spent 20 minutes with me explaining the features of the TV and how use the remote correctly. Top notch service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    On time and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% satisfied, I recommend. The technician was profesional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tech was great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great at what he does. Perfectly mounted our TV. Looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service above the call of duty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really can't say enough good things about the two geek squad techs who came out to install this. Not only did a great job getting this up and running, but also helped me out on a TV I had purchased earlier. Definitely went above and beyond. Excellent manners and communication skills along with being very sharp technically

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    The instalation guys were great fast professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the instalation guys were great. They were communicative with the delivery time updates, clean, quick and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad mounted my t.v. quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My television was mounted on the wall just how I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team putting up my TV mounts did an excellent job. I would recommend them to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    baldman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech guys mount TV using previous wall mount. No problems. Setup all devices , working fine. Good Job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV exactly where I requested. Happy with job done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv & helped me to understand my devices

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service and they were very professional. I would recommend to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv and got a good deal on Black Friday. Looking forward to many years of service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Geek Squad arrived on time but were in a big hurry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents seemed to be in a big hurry. They left without connecting my DVD player and did not program my Direct TV remote. I was pleased that they were able to mount the tv on my wall. Had I to do it over again, I would have just hired a handyman and connected the tv myself. I also had to wait almost 3 weeks to scedule the service. They very neat and removed boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was A+ installing our TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agent, Walter, was extremely professional. He completed the job in an hour and the workmanship was excellent. He made sure he answered our questions before he left, and hauled off the packaging and old mount.

    I would recommend this to a friend
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