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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 941 Showing 18,801-18,820 of 38,694 reviews
  • Rated 5 out of 5 stars

    Everyone can use a geek sometime!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon mounted TV on bedroom wall, suggested the correct height and ran the wires behind the wall. Looks great. I could not have lifted the 40” TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done with the installation of this TV. Nice job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience and Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, knowledgeable, and installed my TV and mount in a careful and timely manner. The were able to answer all questions and were very professional. I would definitely recommend the Geek Squad, especially for something that is of value that you will be using regularly. I am so thankful I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and came up with a creative solution to how to store the original TV (I rent and the owners wanted to keep the TV)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came in timely manner and did great job mpunting tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good on the wall hoping this Samsung lasts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was hung correctly and efficiently. Unfortunately that my second TV in 3-4 months as the first new one only last a month and had line through the TV so needed to be replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best group to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antonio and his partner who set up my T.V. and sound system were the best in the business. They made sure I was informed and that I told them exactly what I wanted. The T.V. and system was put in place exactly how I wanted it. They were professional, tidy, and did a great job at setting everything up. Thank you to both of you as you both did an amazing job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and friendly and very careful with my equipment. They arrived on time and stayed in communication on when they were coming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and all its components. They were very informative about how to operate my device. They took their time and made sure everything was installed and secure.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were quick, courteous, and very professional. They did a great job installing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Mount tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and mounted tv correctly no problems....wore masks and booties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys we on time, efficient and professional. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely friendly efficient service. Respectful and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv! Great size. Clear picture. Great volume

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the way to go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have setup tvs with other companies and I will never do so again! Best Buy’s people are so skilled and qualified. Only took them 30 minutes and they made sure my husband and I were okay with the location. Incredible to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lady techs did an excellent job of installing our tv and they were very helpful with questions and with providing information to use our products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad technician outstanding.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician who mounted my new television was the best of any of the Best Buy Geek Squad who has done work in my house. Very efficient and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, quick, detailed, and through. I would recommend this service.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    So-so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth price, if you can physically do it yourself don't pay the price cause when they say set-up all the do is activate your accounts they don't actually 6set it up to YOUR specifications! Or spend the time showing you how to use it, maybe i just got the wrong person maybe another installer would, but I wouldn't spend that kinda money if I didn't have to

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The games came, did their job and were done in 30 mins flat!

    I would recommend this to a friend
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