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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 942 Showing 18,821-18,840 of 38,694 reviews
  • Rated 5 out of 5 stars

    mounting professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional individuals, the husband and wife that came to our house were absolutely fantastic, they had all the equipment needed, very COVID friendly care, came out twice because the mounting required two days (above our fireplace the studs were not in alignment with what was needed for the mounting).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my T.V. with no problems. They were very knowledgeable about the way to mount. My husband was not available when they came, but had his own ideas of how it should've been mounted. He then called Geek Squad back and asked if the installers could come back and they did. Mounted the T.v. with no problems and to my husbands specifications. Thank you, Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workers very helpful and knowledgeable. I had purchased two mounts online, when they showed up they informed me they don’t work well with metal studs but had two options in the car, both actually cheaper then the ones I bought. So they installed the right product at lesser price. Also had an issue with tv when they mounted it, they took it back exchanged it for me then brought the new one back and mounted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless and fast wall mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service techs were very polite, professional, and knowledgeable. They did a seamless and fast job installing our very large 70" tv. They talked me through the best location to mount the tv. They cleaned up after themselves and showed me how to find various settings and apps on the tv before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Only way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents hooked up TV mount and all connections only way to go

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quality installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and professional install and set up of our tv.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional, Timely and Considerate. Really like the membership Perks.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mount

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and it looks great. Very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a wonderful job!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian provided an excellent service installing a TV in my business!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    glad I went with them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service. they were quick & clean. totally happy with their work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long Time Best Buy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK squad did an outstanding job of mounting our new OLED TV and making sure all devices ROKU, DVD/BluRay player and Sonos sound system were connected and working as designed. Absolutely perfect from start to finish.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional and Courteous

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Diego and Matt were knowledgeable and professional. They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done Right!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hired Best Buy to hang two tvs in my parents new home. In short, they did a fantastic job. They were very professional. They worked quick and clean. They did a top notch job hanging the tvs, hiding the hdmi cords, connecting the devices and programming the the remotes. They made sure everything worked before they left and answered all my questions. I couldn't have asked for a better experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hired Best Buy to mount my tv on my wall and the work completed exceeded my expectations!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation of TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was nice and got the job done but I was always afraid he was going to step on my TV which was laying flat on the floor. He did not find out what I needed I had to ask for it to be plugged in and connected to antenna with how much I paid for mounting a TV that would’ve been nice. I’ve had other guys after done with the TV asked me if I needed to have anything done.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 star Highly recommended Will continue to use for future purchases

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    excellent service provided

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were very personable and helpful with our TV mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellent Delivery and Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought as a present. Installation was on time and smooth and easy according to person who received gift.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Samsung 65

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding work..installation and update done very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the end result of mounting the TV on the wall of our family room

    I would recommend this to a friend
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