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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 943 Showing 18,841-18,860 of 38,694 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy service with no problem setting up the TV. Glad I purchased this service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad techs were nice and easy going. Wall mount is very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount agent took great care of us and answered all of our questions. The process was fast. Also I appreciate they wear plastic bags for shoes upon entering my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation and mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my TV and setting up the sound system. They also removed the old TV and left the area in great shape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek yeah I'll be right here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The did an excellent job he's been real wiring but not bad

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geeks are Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounted perfectly. Very happy wit the service received.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was smooth he was very through and very professional

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was awesome. They mounted my tv and seemed very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As always very professional!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Geek Squad did an amazing job! This was the second TV I had Geek Squad mount in my home. The insight they offered during the installation was very beneficial. I know a lot of people who successfully mount TVs themselves. But if you are like me and just want the peace of mind that comes with the pros getting the job done, Geek Squad is the way to go!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Tech review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job with the installation in I’m very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for grandkids playroom. Very sleek looking. Easy to operate looks good on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installers exceeded my expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installers were outstanding. They knew what they were doing and helped me with other ideas for my 2nd room. They redeemed Best Buy’s terrible customer service experience when setting up my services. 3 calls, over 2 hours per call. Hard to overcome the language barrier over the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were really professional and mounted my TV quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT GEEK SQUAD INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the expertise of the agents who set up our Sony Bravia 65" TV. They performed a great job installing the TV, the in-wall Legrand cable concealment unit, the TV wall mount as well as the Sony soundbar mounted to the set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers were the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made sure I was completely satisfied with my TV before they left.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a warranty return and paid for the new tv to be mounted. The first time they came, they didn't have the replacement tv because they thought they were coming to service the old one. We had to get a new appointment which took a little longer. Once they had that straightened out, the installation went very well. It was quick and a very good and thorough job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best television mount on the market I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done a great job both guys we truly thank them both. They were very respectful an ran through the tv devices with my husband love it, love it an I will recommend Best Buy to anyone you get your money worth an some thanks from the HINTON’S

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was awesome. They set up and mounted the TV wuth exceptional care and took the time to show the functions and care of the LG TV...Thanks. Awesome job Geek Squad...

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad installed our tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted tv and connected all our devices

    I would recommend this to a friend
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