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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 944 Showing 18,861-18,880 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers worked very hard to get my TV mounted right.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great . 2 Guys came up and installation were professional and friendly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They did a great job with my installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job with my installation did clean nice neat job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional and were flexible on scheduling! great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very precise, professional installation. Hand vac to clean up any sawdust. Sweet

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came right on time, answered all my questions & were very professional & helpful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is Awesome!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and installed everthing Perfectly!! Great job Geek Squad!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent work by Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job of mounting my tv and connecting to all devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Week squad installed my tv quickly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well let's hope third time is the charm. I'm on my third Sony Bravia 75 UHD. Start up issues.Adam has been here each time to replace my TV's. He did a great job each time and explained the harmony remote. He was very patient with me learning how to use the new remote, soundbar and blue ray.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad came out and did an excellent job on my install, very professional and proficient. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent and professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive service, professional work completed and very thorough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and good installation with knowlegeable installers.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the team did mount the large TV and connected the bluetooth speakers, I was charged an additional $50 for the speaker. I was told that the connection of the speakers would cost an additional $50. When I called the Geek Squad, I did tell the person whom I spoke with that I had a large TV, two speakers, and the same additional items that I had the Geek Squad connect when I moved into a home in Nevada. The Orlando Geek Squad team told me that the additional items were not listed on the order and I would have to pay more for those also. I declined. The new CEO, whom I understand was the CFO, has certainly changed things and I will be closing my membership with the Geek Squad.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very Professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted 2 Televisions without and issues to my specifications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation of TV mount and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was first grade - from the setup of the TV mount, the TV installation and the clean up thereafter, The team had all the needed tools and materials with them to ensure the TV mount I ordered was securely installed to ensure the 55" TV I had ordered could be securely hung up. I would hire this team again every time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mount & setup 65” OLED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent, neat & quick at a very fair price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam Tomlinson did a great job from being on time to doing an excellent job of making the changes in relocating my mounting bracket as needed he also reccomened I contact spectrum to replace my equipment with updated receiver and modem to improve quality of my TVgeek squad did a

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation was done quickly and efficiently. Very nice guy, very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys did a great job on the tv install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV! Picture is super clear and real! My kids love to watch movies now!

    I would recommend this to a friend
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