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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 945 Showing 18,881-18,900 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great t.v. install from Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John and the other person from Geek Squad came in mounted and installed the T.V. in no time. They were on time and courteous. I will always go this route when purchasing my next T.V.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Amazing Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick easy! Worth every penny! Very professional set up! Thank you Amanda!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" Visio TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jasmine and the gentleman with her were very curtious and efficient in the mounting my Visio flat screen TV, and other devices (blue ray player, VHS player and sound bar). They also tested that all devises worked and answered my questions. Very happy with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was on time and very courteous. He knew what to do and was very efficient. He also programed my remote and explained the functions of the new TV. I am very pleased with the TV and service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy is the worst delivery company on earth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my biggest complaint is that they only brought the TV and they left my sound bar at the store and then they gave me some beer story about the sound bar being on another delivery ticket with another person. I mean this was just a simple LG sound bar it did not need a theater specialist to hook up the audio or anything like that. so I feel like they were giving me a fake story because it was never delivered by anybody that day and now I’m having so much trouble trying to get the sound bar delivered.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very competent and pleasant installers! They worked quickly, and cleaned up after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a wonderful job with 2 large TV mounts and Sonos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service they installed so fast and with a lot of care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job. They were kind & efficient. They even drilled a hole in the wall to run the cord through after we requested this. They cleaned up their mess & were out the door in about 30 minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony 65 oled tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was in time super easy to talk to and have things explained to us. Epirus ask for him again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Independent person installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam was precise in his measuring and quick on the installation. Answered all my questions and cleaned up well. Very personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who came to my home was very polite, and easy to talk to. He explained what he was doing and respected the space he was working in. He did a great job, and was fast and efficient too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service rep did an excellent job explaining that it was faster and less expensive to connect power for the Firestick to an open USB port on the side of the TV (versus dismounting and remounting the TV to access an outlet a hard to reach outlet). Very friendly and fair minded.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    55 Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Excellent installation. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Perfect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and very knowledgeable. Very happy with product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time, professional and courtesy. was able to answer all question and demonstrated all usages of the TV system

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys made the install so easy and we’re very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the way to go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have setup tvs with other companies and I will never do so again! Best Buy’s people are so skilled and qualified. Only took them 30 minutes and they made sure my husband and I were okay with the location. Incredible to work with!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t trust the installation to anyone but a trained professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    On time and well done...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and well done... Would definitely use again...

    I would recommend this to a friend