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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 946 Showing 18,901-18,920 of 38,692 reviews
  • Rated 5 out of 5 stars

    Quick and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up crew arrived early. It was quick and went very well. Helped me set up Samsung account. Would use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome installation, The Geek Squad is Amazing...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did good work and very efficient. No trouble whatsoever

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Agents mounted my TV and made sure every thing was working

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Best Buy Total Tech membership is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice installers, quick and efficient mounting of my 77 inch TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional an helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the guys did a great job, they were curious professional and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it installed. Appears to be solid and secure.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best price in the market great quality best customer service so glad I bought it from Best Buy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were professional and mounted the TV quickly and cleanly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this guy was awesome. He knew what he was doing & was efficient while being friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a new TV for our Covered Patio and had the Geek Squad crew deliver and install the TV. I could not be more pleased with the service we received. The installers were very professional and knowledgeable about the install and the TV. They put it all together in good time without rushing, everything worked correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent only one guy and my TV was 75” my husband had to help

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product which was mounted professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service and care

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was installed for a family member with a disability. The tech was courteous and careful and took care of several issues that had been bothersome with the old TV. It was mounted above a computer table and all of the equipment for voice control was installed so that the final work could be done easily. I highly recommend geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    worked as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This made mounting the new office TV at the right height and location easy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic job. It was quick and everything works great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, great installation. Really seems to know what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installer and very efficient connect everything in very short time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete and correct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Geek squad team showed up as scheduled, notifying me when they were actually on their way. They performed the mechanical, electrical sound connections properly and set up my Harmony device to control most functions. They removed my previous SONY and boxed it up for me to give to grandson on his pending visit and put it into garage for me. Nice fellows. No stress for my and mine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad guys were efficient and careful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the two Geek Squad guys come and install the tv was a gun time. They made sure I was good with the tv placement and they set up my devices. They were also efficient and careful with the install.

    I would recommend this to a friend