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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 953 Showing 19,041-19,060 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Lg oled gallery tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV. Installation was excellent. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast, but great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast, friendly, knowledgeable and professional. everything works after they left and they explained everything about the TV and remote. Also answered questions , even those unrelated to actual TV functions. site was clean when they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did their thing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that wall mount. It was the one that was compatible with my walls. My walls are very thin. I like that you can pull the tv in and out and move the move slightly sideways from left to right vice versa. Geek squad installed it and my tv in about 40 mins. Amazing work!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional on setting and mounting my TV. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kenny G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks were friendly, knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin did a great job ensuring our installation was done the right way. When I did not have the right materials for what we wanted, he found it at a local BestBuy and came back. Better to get it done right! Outstanding service and support.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent installed this with no problems in a matter of minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and professional will definitely use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an overall wonderful experience. Agents arrived on time and used tremendous care in the mounting and installation of our new TV. They also cleared the area of debris once their process was complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation was courteous and timely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV to the wall and made sure all apps were working as they should.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and quick! They do great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did their best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new TV and connected all my devices. They did an excellent job. Unfortunately, there is a "fire brake" in the wall and they couldn't install the in-wall cord concealer. I have to hire an electrician to do that.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Speedy Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job and did it very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    efficient, professional, quality oriented!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ashley is the best. This is the second time she has been in our home to mount a big screen television. She is always efficient, professional, and quality oriented. She cares about her customers and always follows up on her work. I would highly recommend her to anyone! Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my LG CX 65.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my LG CX 65 recently (TV and mount also purchased from Best Buy), and the installation could not have gone any more smoother. I got lucky with Marty (and I believe Mike), who were both excellent, extremely professional, and followed Covid-19 protocols. 5 stars to the team, and definitely recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    STUNNING...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I searched every aspect of the OLED TV'S, and decided on the 77" LG OLED EVO. I have to say, this is the best picture I've seen. It is bright, and the colors just pop. I want to watch everything now. Easy remote. No poblems.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice ..........................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s big colorful and so awesome really enjoy the quality of the pic

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was quick and on time. The install and mount of my TV was fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs who installed my home theater were wonderful! They provided excellent customer service. They were extremely knowledgeable and efficient. Very much appreciated them!

    I would recommend this to a friend
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