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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 954 Showing 19,061-19,080 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a good job, were fast and friendly. No problems hooking things up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    As in the above

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks did an excellent job mounting my 65' TV on a Stand.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My guys that did our install were amazing. Just wear shoe covers next time...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys very fast installs and seem less with no wires

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and done good job mounting tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. TJ Moats & Jacob Muller arrived on time and checked the wall mounting I already had in place and removed my old(heavy) 65" Plasma TV. They got everything hooked up properly and working in about an hour, Excellent service and very knowledgeable. Thanks guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeek! The Geeks to The Rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Karkan and the other nice guy were professional and pleasant. They centered the TV according to the bed which is standard and after seeing the intercom speakers off center and one partially covered by the TV, they didn't hesitate to dismount and start again. Thanks for the extra mile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience and awesome value installing TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were quick, friendly, and knowledgeable! Cared more about how the install looked than I did, but I’m glad about that. TV looks and works great, and required zero calibration on my part

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Jennifer and Daniel were beyond awesome.. warm, knowledgeable, go above and beyond the call of duty. I was Uber impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job . They cleans up after they were done and it didn’t take to long. They answered any questions I had and Wes very friendly. They was on time they so we didn’t have to wait around for them. They also carry some supplies on there van that I didn’t know I might need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took there time to do it right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys were excellent. Very professional and gave me help in setting up the streaming that I chose. He even gave me a business card and told me to call if I needed help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to my house were amazing, quick and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected it to all my services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional, knowledgeable, and pleasant. Went out of there way to explain exactly what they were doing, and how the new TV worked and were very patient with me as they explained how my remote worked, and showed me how to download the apps I wanted. They were neat and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Effort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad repreesentative, Joseph Goldenberg, did an outstanding job. He showed up on time, listen to our mounting requirements, mounted TV promptly, explained how to operate it and removed old TV. He was extremely knowledgeable and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome services and professionalism at it's best.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did a great job‼️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was the relief of knowing a professional was there to set-up my TV‼️ THANK YOU‼️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted the TV and set it up and all works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smooth from purchase too installation No issues On time etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek vs Sub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our experience with Geek Squad has always been fantastic. It’s when they send a sub- contractor I begin to worry

    I would recommend this to a friend