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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 957 Showing 19,121-19,140 of 38,694 reviews
  • Rated 5 out of 5 stars

    TV delivery an set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was delivered and set-up and achieved my expectation. Representative was courteous, friendly, and efficient. He explained everything he was doing and instructed me how to operate the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV mounting

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV mounting for big TVs. Will buy same brand for my other TVs

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very efficient.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek did his job and was on his way. He answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Several TV installed quickly & neatly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician fully mounted all TVs and hooked them up efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very proficient and efficient installation. Very punctual also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service rep did an excellent job explaining that it was faster and less expensive to connect power for the Firestick to an open USB port on the side of the TV (versus dismounting and remounting the TV to access an outlet a hard to reach outlet). Very friendly and fair minded.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my TV and setup my Roku.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the best service on mounting my TV to my wall.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, clean, fast, friendly, professional. Very happy with this service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv did great job at will county in Monee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and thorough in installing the TV and connecting it to our other devices. They were also very patient in explaining how to use the remote and settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great techecion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad service guy is great, i definitely will used them again .

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Very useful. Great buy. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All good in the end

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st TV delivered was installed but didn't power up. Geek squad tech uninstalled / returned the defective TV and quickly schedule a 2nd delivery & install 4 days later. All good now.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great installation job and were in and out of my place in record time!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stable and functional!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ll assembled and seemed to be easy enough to attach TV to the mounting !

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy I had this service and th aw t the mounted everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and pleasant to interact with. He was very knowledgeable and answered all questions with no hesitation. I would definately request him for future purchases and/or installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a excellent job with the mounting of my TV

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    great install of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv and connected all devices and apps

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Fast professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very professional an knowledgeable.

    I would recommend this to a friend
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