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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 958 Showing 19,141-19,160 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nicely done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything looks great with the TV mounted to the wall. It’s exactly as I wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my tv as i had installation done by best buy. Perfect on the wall. love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    84" set up & mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents successfully installed our set up - no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Service is Superb.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came recently to my house for installing TV and They did their job right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total pros. First rate service. Very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply surprise. The guys was very professional. Job well done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my TV and setup my Roku.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the best service on mounting my TV to my wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting 98" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad crew was awesome. They arrived as scheduled and did a fantastic job mounting the TV. They left everything clean and tidy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV mounting

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV mounting for big TVs. Will buy same brand for my other TVs

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very efficient.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek did his job and was on his way. He answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Several TV installed quickly & neatly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician fully mounted all TVs and hooked them up efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very proficient and efficient installation. Very punctual also

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv did great job at will county in Monee

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Very useful. Great buy. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, clean, fast, friendly, professional. Very happy with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something that i would totally recommend. The guys that did the installation were so knowledgeable and helpful. They did an excellent job on the television and soundbar installation. Some of the best service i have ever received from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tyler was TERRIFIC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler was knowledgeable, respectful, & so helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Effort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad repreesentative, Joseph Goldenberg, did an outstanding job. He showed up on time, listen to our mounting requirements, mounted TV promptly, explained how to operate it and removed old TV. He was extremely knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV was installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though they didn’t speak much English, the setup went well enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great techecion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad service guy is great, i definitely will used them again .

    I would recommend this to a friend
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