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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 960 Showing 19,181-19,200 of 38,692 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Nesasary service for a Senior citizens.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very knowledgeable, was on time, and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    This worked perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only took the Geek squad 10 minutes and my new TV was mounted. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad Did A Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad arrived on time, were efficient at setting up the new TV (and helping bring down the older one), and showed us how to use both the TV and soundbar. Happy to have their help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed the wall bracket quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounted the wall bracket and TV professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job in mounting this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed tv and set everything up ! Great service very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did a great job. The only issue is that the poor guy had no idea what size tv he was mounting and two techs schools have been sent. Had my husband not been home it would not have been done. I know when the appt was scheduled I told them it was an 80” tv. Too big for one person to safely mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked at problem of getting audio from PC to bluetooth receiver that was not getting an adequate signal for uninterrupted sound. Recommended Sonos device and coming back to install. Kenny was knowledgeable, considered and discussed alternative solutions and recommended utilizing my WiFi network to connect the two devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came and set up everything. They were on time and dI'd a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were wonderful. Worked to make a very difficult tv To work

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work Fast quality work and set up looks so easy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Team installed TV and sound bar.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team did a very neat job and bundled all the connections.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    They were quick with no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv quickly with no problem.the internet was hooked up too i would give a good review.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional and cleaned up after installation of tv's and shelf

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Fair +

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting looks good but the technicians did not clean up wall shavings or dispose of empty boxes.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Knowledgeable installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were knowledgeable and thorough. They answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    great work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad done a fantastic job and were very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service maintenance guy came to home and installed mount device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Home Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Home Service are always great and helpfull installing and setting up the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job with TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was fast and professional! Would call on them again to wall mount assistance!

    I would recommend this to a friend