Deals for every list.Start early, save early.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 961 Showing 19,201-19,220 of 38,692 reviews
  • Rated 3 out of 5 stars

    Mid-level attention to detail

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not able to be home during the installation, but I had someone available to let them in. The display was mounted on the preexisting mount. I left2 new HDMI 2.1 cables to be used instead of the older ones on the old TV. They still used the old ones that were not 4K 120Hz compatible, so I had to switch them myself after they left. They also hung the TV in an uncentered manner, meaning it is 6 inches too far to the right. This means that I will have to fix it myself by taking the TV off and rehanging it. This effectively renders their services useless, and it is very frustrating. I can't believe they did not check the TV "center" as a basic checkpoint. While the delivery/installation was technically free, I still had to buy the Totaltech to get that and it was the same amount. It is very disappointing and underwhelming.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK SQUAD did an outstanding job installing the media components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad awesome installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad removed my old tv, installed the new one, and insured that everything was working correctly. They took the time and loaded or checked all apps, etc. with me to ensure they were all working.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad did a great job!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted all my TVs (7) and was very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wayne

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men came in delivered, mounted and completed install with great timing and ease.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great instal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Did a Great Job Installing my tv...Very Good Knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I gave a Geek Squad Plan & service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected all of my components & mounted the tv. Everything works great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toby and Brian

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice job. Pleasant, professional, and Helpful. Handled debits and credits.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great mount for small tv.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves my family to a tee. If I get a bigger tv get a better mount.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy peazy lemon squeezy of a setup. Wish they spent a little more time on the connect part but overall good job.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes very good Tech’s. Knowledgeable, Professional, they were about their Business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman’s mounted the tv and connected it to my devices quickly and without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy install!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job making sure everything was level with no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and friendly and very careful with my equipment. They arrived on time and stayed in communication on when they were coming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent that came did an outstanding job and answered all of our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to a promotion, received free delivery, mounting ad set-up for a new tv. The two Ggek Squad members were very friendly and professional. They offered suggestions For optimal placement and viewing. They took great care to clean up any dust from drilling holes and cleaned everything up when they were done. Overall great experience and I would highly recommend their services.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very well made

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ‘floating’ tv’s now...should’ve done this a lot sooner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super smooth installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were prompt, helpful and patiently answered all my questions. I appreciated how knowledgeable they were and their willingness to make sure everything was just the way I wanted it. They were great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy mount as it was on a regular wall with no challenges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The isntall crew did a great job and were very quick and effective.

    I would recommend this to a friend