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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 963 Showing 19,241-19,260 of 38,694 reviews
  • Rated 5 out of 5 stars

    Nice Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a good job installing wall mount for my new Sony 49’’ Tv.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men were very professional, listen to our needs and gave options

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mounted

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television, it's straight and still up!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV quickly. Precisely was very polite and knew exactly what he was doing. Explain things to me about the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wow great job!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt and did a fabulous job! They were nice too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price of admission……and then some!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad tech, Tom, is the best! Even though the mounting options proved to be somewhat problematic, Tom is a "get-it-done" kinda guy. Geek Squad is the reason I signed onto BB's Total Protection Plan, which has more than paid for itself in the time I've been a subscriber.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Super service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super service!!! Quick and easy. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be more pleased with the Geek Squad. Our team of Chad & Nick mounted, installed and setup 2 TV's for us in the past few weeks. They were so knowledgeable, helpful and professional. Such a great feeling knowing that it is all done correctly!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were friendly, professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who came over were professonaland answered all our questions and were quick but not in a way you feel rushed. Worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service guy was great and knowledgeable. Installation did not take long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was incredible!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who came were EXTREMELY nice and so helpful. The TV is beautifully mounted over our fireplace and I couldn’t have asked for better service. I wish I got their names, but I am so thankful for them!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man that installed was very professional and nice. He did an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job of mounting my TV's. They were on time and very courteous. They checked in with me a few times during the install to make sure I was happy with decisions they were making. Totally worth it...especially with TOTALTECH plan.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers we knowledgeable, professional and knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job hanging my tv and sound bar! Professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly , punctual, informative, professional service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installer Mounted with Zero Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were able to mount the television on the wall with zero issues.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny the agents were nice and fast and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeah Me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always wanted to have a big screen mounted in my area the basement the wife rules the rest of the house and it’s ok I got my mounted 85 in nothing else matter! Be happy my friends and get it done right..Salute!!!!

    I would recommend this to a friend
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