Explore the latest Back to School techShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 964 Showing 19,261-19,280 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad are Superheros.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that mounted my TV were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV quickly. Precisely was very polite and knew exactly what he was doing. Explain things to me about the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy set up and mounted my TV perfectly. Very professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad are the people to go to at Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My T.V. Looks absolutely beautiful with the wall mount , hung by the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeah Me!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always wanted to have a big screen mounted in my area the basement the wife rules the rest of the house and it’s ok I got my mounted 85 in nothing else matter! Be happy my friends and get it done right..Salute!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. TJ Moats & Jacob Muller arrived on time and checked the wall mounting I already had in place and removed my old(heavy) 65" Plasma TV. They got everything hooked up properly and working in about an hour, Excellent service and very knowledgeable. Thanks guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every minute and penny.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent communication - keeping me updated on their arrival. Once at my home, installation was smooth and very careful with regard to my walls and the new TV. Helped me acclimate to the new TV in a flash. Worth every penny for how smoothly everything went.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad was on time and efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After it was discovered the sales agent ordered the wrong set up options, the Geek Squad assisted me all they could in the time frame that was set up for the appointment. It was supposed to be set up as an installation of all the equipment I purchased, not just the basic TV mounting. The guys helped me coordinate all of the pieces and a little of the electronics. They were great! The overall experience, not so much.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They did a quick and efficient job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job mounting my TV and showing me how things work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who came over were professonaland answered all our questions and were quick but not in a way you feel rushed. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal and Justin were great! We just moved into our house and we were still trying to settle in. They were accommodating and very knowledgeable. Since we couldn't put the TV exactly where we wanted, they were great at problem solving the issue to ensure we were happy with the placement. Great team and conversation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mounted our large screen tv and signed us up for a membership

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squaaaaad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speedy and informative. Will use this service again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They did a great, fast job?

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great, fast job! I would definitely work with them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great team!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose Villafanes and co-worker did an excellent job installing the systems.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints at all!! Very professional team!! Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the greatest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents showed up on time, very professional, and stayed with me until I was comfortable using the remotes, etc. If possible, try and have the Geek Squad themselves come out instead of a third-party vendor

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    fits great looks great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    price was good,ezy to used. makes the room look better

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed at the level of professionalism and the precise installation

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    PROFESSIONAL

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GUYS WERE VERY PROFESSIONAL AND I HIGHLY RECOMMEND THE USE OF THIS SERVICE

    I would recommend this to a friend
Sponsored