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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 965 Showing 19,281-19,300 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was quick, informative, and tech was cautious and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents showed up on time, very professional, and stayed with me until I was comfortable using the remotes, etc. If possible, try and have the Geek Squad themselves come out instead of a third-party vendor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was beyond wonderful. They were quick because they knew just what they were doing. Friendly. Kept me informed of their arrival time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Putting up 65 in TV installed quickly

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was on time n did great job with 65 in TV I will used them again

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did awesome job

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed several TVs in short tome and looks amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a 32 in TV and it works great for our use.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good guys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job, but I need them back again as I have an update & sound bar doesn't come on until we go to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and very professional!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! The delivery service arrived on the dot. I’m impressed with how fast they were and they listened to my instructions. Got it right and even had a spare HDMI cable for me to ourchase because my cable was too short.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tyler was TERRIFIC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler was knowledgeable, respectful, & so helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional, knew exactly how & why to get the job done right.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great job as usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and had it working in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome professional installation. Thanks Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was fast and accurate. We aslo would like to compliment Wesley who came to help us with our sound needs. He is from the West Valley. He is bright, able to communicate well, professional and very supportive!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did everything we needed and gave us some great advice.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Prompt and very knowledgeable. Explained everything about television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These installers were excellent. White glove service from start to finish.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, no probiems. See tv review itself. Not worth doing yourself IMO

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the Geek Squad. They were fast, friendly and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and tidy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service, would highly recommend!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lakewood Geek Squad always solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very knowledgable. We had a hiccup or two and one went to the Best Buy to get what was needed. They also returned a second time a few days later to make adjustments.

    I would recommend this to a friend
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