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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 966 Showing 19,301-19,320 of 38,694 reviews
  • Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the Geek Squad. They were fast, friendly and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went great. Very knowledgeable and speedy, but careful. Pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an awsome job setting up the tv on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy we ordered installation from the Geek Squad. These guys were awesome! They even brought a vacuum to collect the dust while drilling the wall. Highly professional and knowledgeable. They even helped with some related issues that was not part of their job but they gladly helped us out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic job!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joshua and Jason did a great job mounting two TV’s in my new home. They were on time, professional, and friendly. Joshua made a point to tell describe all my options and explained everything I needed to know about the mount and TV access. He called the next day to make sure I was pleased with product. I would definitely use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and tidy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service, would highly recommend!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV quickly. Precisely was very polite and knew exactly what he was doing. Explain things to me about the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    55 Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Excellent installation. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very good. had the tv mounted and running in less than an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who came over were professonaland answered all our questions and were quick but not in a way you feel rushed. Worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Did His Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guy did his job of installing the TV as supposed on the wall with one or two hints on how to use the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is my go to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a loyal Best Buy customer for years. I go there for all of my electronics and gadgets. Customer Service is always great which is another reason why I keep coming back. Being a Total Tech member offers great discounts as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys where on time and very professional in their work. Quickly mounted new TV and set-up TV and remote. Fully explained functions of TV and remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful more room on top of Chester drawer. Easy to clean and more for best angle. Universal so easy to change TV, because an old TV stopped working and easy to replace.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Very Well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was very knowledgeable and Nice. Works great, and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install two wall mount brackets and Samsung TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian our Geek Squad Tech was great. He was professional, efficient, knowledgeable, and left the work area as clean as he found it. We were extremely happy with the service performed by Brian.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, easy to schedule. Installers were professional and ensured TV was installed per our requirements. Would definitely used Greek Squad installation services again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee were awesome while installing the tv and all the equipment

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product which was mounted professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered service online. Had to contact customer service because the system placed a maintenance program on my order. Charges were to be reversed, have not ! Service was charged to another credit card. Online orders are clumsy and force the maintenance program. I have disputed the initial online charge and I would appreciate your response to resolve the overcharge. Thanks

    I would recommend this to a friend
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