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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 967 Showing 19,321-19,340 of 38,694 reviews
  • Rated 5 out of 5 stars

    The best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service every time!!! Best buy never lets me down. Perfect example of customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional with no issues. The crew was efficient too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy we ordered installation from the Geek Squad. These guys were awesome! They even brought a vacuum to collect the dust while drilling the wall. Highly professional and knowledgeable. They even helped with some related issues that was not part of their job but they gladly helped us out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, quick and very friendly made the visit enjoyable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install amazingly fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and neat. Both men very pleasant and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let Best Buy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service provided by Best Buy Tech installers . Very professional and informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys did a wonderful job of wall mounting my new Sony 98" X90K. Once mounted, they helped me setup the TV and configure it to my liking. They cleaned up the debris afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians who did the install were very knowledgeable and provided a great install and instructions on how to use the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Delivered and Mounted my TV Quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were courteous and handled the tv with care. The guy who mounted the tv did a fabulous job! This Samsung OLED model is the brightest and clearest tv I've ever purchased!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    55 Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Excellent installation. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dudes were outstsnding...understood what had to be accomplished....set about doing that....asked if I had any concerns.....which I did.......they addressed them, & were on their way.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an awsome job setting up the tv on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic job!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joshua and Jason did a great job mounting two TV’s in my new home. They were on time, professional, and friendly. Joshua made a point to tell describe all my options and explained everything I needed to know about the mount and TV access. He called the next day to make sure I was pleased with product. I would definitely use this service again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed all 3 TV's perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was professional and courteous. He also cleaned up after himself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David did an amazing job. They were in and out in about 1 hour and left ZERO mess. Very professional. Honestly I never write reviews if that’s shows the quality of work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Very helpful in explaining new tv. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Installatiom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were fabulous. Quick, efficient and explained the tv functions very well

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount strong and sturdy at the earth quake. They installed it quick and fast

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very good. had the tv mounted and running in less than an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Did His Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guy did his job of installing the TV as supposed on the wall with one or two hints on how to use the remote.

    I would recommend this to a friend
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