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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 968 Showing 19,341-19,360 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad Delivered and Mounted my TV Quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were courteous and handled the tv with care. The guy who mounted the tv did a fabulous job! This Samsung OLED model is the brightest and clearest tv I've ever purchased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dudes were outstsnding...understood what had to be accomplished....set about doing that....asked if I had any concerns.....which I did.......they addressed them, & were on their way.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did good work and very efficient. No trouble whatsoever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy set up and mounted my TV perfectly. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pay for the professional installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We weren't sure whether it would be worth the money, but when you are spending a lot for a really good TV, it's best to let them install (then if it gets broken or damaged - it's on them and I haven't wasted a lot of money). I've had three 55" (or bigger) TV's installed this way and it helps me sleep better at night. It's convenient and I've always had courteous on-time delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a good job, were fast and friendly. No problems hooking things up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic job. It was quick and everything works great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys made the install so easy and we’re very professional

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an amazing job mounting and setting up my tv. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well spent money having Geek Squad install and maintain

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lone agent sent to wall-mount my 65" TV did his best, but had to seek my help to lift the TV in place. This was not his fault. He worked with the mount to get the TV in just the right place. He then showed me the various options and made certain the TV was set up correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best Buy did the set up of TV Mount and it was top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job installing two TV mounts in my new house and it works fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team BB sent was AWESOME. Guys did a great job and were very informative throughout the install. All my equipment was handled with care and worked perfectly after they completed the installs. Thanks Geek Squad for having awesome techs that know what they are doing. Will definitely use this service again.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent+++++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and knowledgeable geek squad. I felt like I was in good hands. +++++

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Expert Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional and courteous. Cleaned up and took trash with them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    My tv was installed quickly and very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted 3 of my TVs exactly the way I wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and free service with Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free Service we recieved with our Total Tech - best service from Best Buy. We got our new TV connected and mounted for free, the Best Buy technician was very competent and provided us with very useful details about our new TV. He did a perfect job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad employees did a perfect job as always! Much appreciated

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second TV they have mounted for me and do a excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David did an amazing job. They were in and out in about 1 hour and left ZERO mess. Very professional. Honestly I never write reviews if that’s shows the quality of work.

    I would recommend this to a friend
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