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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 969 Showing 19,361-19,380 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the TV connected the sound system and gave an excellent rundown on how it all works. Very courteous and professional but was disappointed Total Tech membership didn't cover any of the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TJ was fantastic! The service was quick and great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and free service with Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free Service we recieved with our Total Tech - best service from Best Buy. We got our new TV connected and mounted for free, the Best Buy technician was very competent and provided us with very useful details about our new TV. He did a perfect job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GOOD SERVICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SERVICE INSTALLER DID A GREAT JOB INSTALLING 4K TV, 4K DVD PLAYER, AND SOUND BAR.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a good job, were fast and friendly. No problems hooking things up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job by geek squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were efficient and punctual with my electronic Install.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to change locations of my TV. This was done quickly and professionaly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad mounted my TV on my porch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome. Smart, customer oriented. equipped. They did a great job and spoke clarity to an old fashion retired guy in how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Experience with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad who came to fix the TV were very knowledgable and setup the TV as needed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They work effectively and great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Applied and installed in a way where you wont worry due to great job ethic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all wires for the antenna and PS5. We just moved into this house, they previously mounted my TV in our apartment, too. Great service both times!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a wonderful job with 2 large TV mounts and Sonos

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their work is so good... perfectly mount my tv that what I needed ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did good work and very efficient. No trouble whatsoever

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic job. It was quick and everything works great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys made the install so easy and we’re very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Redo-installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came for the redo installation were exceptional. Very professionally corrected what was a really bad initial install from a different contractor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    verry happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guy's were on time and very competent, and had no trouble getting it set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team BB sent was AWESOME. Guys did a great job and were very informative throughout the install. All my equipment was handled with care and worked perfectly after they completed the installs. Thanks Geek Squad for having awesome techs that know what they are doing. Will definitely use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people that came to mount our new TV, went above and beyond completing the setup.

    I would recommend this to a friend
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