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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 970 Showing 19,381-19,400 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad TV Install was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new 75” TV for my basement. I was very pleased with the Geek Squad install. I’ve never had a cleaner looking connection! There are no visible cords to any of my devices. I was able to add on some clean up on other TV’s in my new home also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very knowledgeable and professional!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very impressed with the Geek Squad every time they have come to our house! The initial investment to sign up to have them has been WELL WORTH IT!! They remain in contact with you through all stages of the purchase, arrival date/time, and follow through. A GREAT investment! Thank you to Best Buy for hiring great employees!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again the Geek Squad did a great job installing my tv mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were careful and respectful of our property. Friendly and polite. Took away our old TV. Interfaced the TV with our Xfinity remote as requested. Made sure we were satisfied before leaving. The whole process was slick and painless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once it was installed by a third party installer, it was easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use.Screen has great clarity. Would recommend to freind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for and feel like I was the winner! Geek Squad rocks! They were super careful when entering my house, shoe covers, masked and professionals. Within about 10 minutes took the TV out of the carton, measured and hung my gorgeous 82" Samsung on the living room wall. I love Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad were great and set my sound bar and my tv up, now im at the movies at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spirit of Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gav and Chris are both experts in their field of work. They made recommendations and I trusted their advice. I absolutely love the set up!!! Thanks for your expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trey and Mike did an awesome job of mounting and setting up my TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was awesome. They set up and mounted the TV wuth exceptional care and took the time to show the functions and care of the LG TV...Thanks. Awesome job Geek Squad...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team was outstanding! They were professional with excellent product knowledge. Great customer interaction! They did not forget to put on shoe covers and cleaned up afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Set up Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did great. Set up everything and cleaned up any mess.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had them install and wallmount a 65 inch curved TV. They did a nice job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, used a few times now. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OUTSTANDING SERVICE all around!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are awesome! I am what "some" people might refer to as being overly picky. The Geek Squad hung my Sony 77" & 65" televisions and Sound Bar perfectly. They were extremely patient & while I was trying to determine the best height to hang it. I will continue to use Geek Squad for my future technology needs.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very professional.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got both mounted and look great. I'm very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've always used Geek Squad for all our electronic devices setting up and trouble shooting and they've always been super nice and done an awesome job for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek crew were helpful an efficient. Will call if I have an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount agent took great care of us and answered all of our questions. The process was fast. Also I appreciate they wear plastic bags for shoes upon entering my home.

    I would recommend this to a friend