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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 971 Showing 19,401-19,420 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have asked two better techs. Were very happy with all service & installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted our new TV—did a great job. Hauled away old set. Clean and timely

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    tv mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guy came in and did a great job, very clean, he was on time and did a great job,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kind and considerate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the televisions is a wonderful addition to the areas my husband spends his time in. His illness often keeps him confined to home and having these devices helps the time to pass quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super job installing the wall mount and tv! I am very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting by the Geek Squad was a smooth process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient installation of my television, wall mount and sound bar. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    installation done quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that went to do installation was very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service and care

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was installed for a family member with a disability. The tech was courteous and careful and took care of several issues that had been bothersome with the old TV. It was mounted above a computer table and all of the equipment for voice control was installed so that the final work could be done easily. I highly recommend geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV on my wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job! Thank you Geek Squad & Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the order was not written up correctly in the store, the techs were able to work with their office to get it "righted" and were in and out of the house in about an hour with the old TV down and moved, the new TV mounted where I wanted it on a new mount that allows tilt and swivel. And it was completed 2 days before the online website said it could be done!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. The guys did an excellent job. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my big tv fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were efficient, cleaned up after themselves, and fast! They did an excellent job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Set up tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of our wall mounted TV was very efficient and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    THE Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 75” tv was installed flawlessly with customer focused techs to boot!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Agents mounted my TV and made sure every thing was working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time, installed my 65" TV and wall mount. They also connected the satellite box, DVD player, and a vintage CD player. After they hauled away my old "the" TV, they instructed me on how all the new equipment worked, they made sure the area was well cleaned. I highly recommend using the GEEK SQUAD.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    They are professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were doing a great job,very tidy and organized.I only gave 4 cuz I was not able to avail the free month geek tv channels.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall everything went well but they could have done better in finding the stud on the first time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a good job installing my TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job mounting my TV and showing me how to work

    I would recommend this to a friend
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