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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 972 Showing 19,421-19,440 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Looks Great No Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy came mounted my new TV up in my living room absolutely no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works well on wall. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda pricey but worth it, technician was courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted our new TV—did a great job. Hauled away old set. Clean and timely

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Works well for my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my TV in no time. The mounted used was just the right size.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived on time and installed my tv quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very sturdy and effective.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted the hanger and the TV. Very efficient

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The service are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came to set up my TV, they were great and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We got it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although staffing issues caused only 1 technician to come to my house, we were able to remove the old, VERY HEAVY plasma tv and install the new UHD LED TV. Thank you Marcus for setting everything up including our new Sonos sound bar and the WiFi internet connection to the new tv. Everything works great and is very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv love it so much graet pictures and love my apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient installation of my television, wall mount and sound bar. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75” tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a phenomenal job hooking up this new tv for my dad & I. They were clean, courteous & didn’t take long to complete the job. I’m always pleased when the geek squad does anything they are asked to. This is definitely a service for people who need a little extra help with guaranteed satisfaction with the results!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Barb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good but could not install on wall. Seemed to know what he was doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was here at appointed time and did an excellent installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent, the techs were very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my big tv fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were efficient, cleaned up after themselves, and fast! They did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing wall mounted television. They made sure I understood how to operate the remote controls and answered my questions in a professional manner. Appreciated that they wore masks and had on foot covers. Would not hesitate to recommend the two gentlemen to others. Keep up the good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review Geek Squad TV bracket and TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appointment was confirmed on-line and by phone. Men arrived on time. TV bracket and TV installed quickly. They programmed my TV with my TV service. Geek Squad made sure I knew how to operate the TV. They asked if I had questions about anything before they left. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV on my wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job! Thank you Geek Squad & Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy repeat customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 65" tv and wall mount to be installed in my livingroom. The team who came to install it were polite and quick! They demonstrated how everything worked and even set up my apps on the new tv. I have ALWAYS gotten great service from the Geek Squad. I never hesitate to recommend them to friends and family.

    I would recommend this to a friend
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