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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 974 Showing 19,461-19,480 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was fast and efficient. It took no time at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" and 77" installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service but only one guy showed up to do the installation of the 77" and reinstallation of the 65". 2 guys should of been here.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Did a great job. Very nice guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my TV mount and installed the tv as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy's were very professional and knew there staff quick cleaned up everything and answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad a Hit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my television quickly and efficiently. Money well spent.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable staff. Made great recommendations on how to stage everything

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Amazing Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick easy! Worth every penny! Very professional set up! Thank you Amanda!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t trust the installation to anyone but a trained professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install and setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did not have install a mounting bracket as there was already one in place for the TV that was being taken down and upgraded to another that was suitable for the new one. They inspected the bracket to insure that it was up to the standards for the weight of the new one, installed it and set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were superstars. They installed and explained everything to us more quickly than we had expected

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Our tech showed us he knew what he was doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s no complaints here, the job was done very professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were polite and knowledgeable sand did a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional and had a good sence of product knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of tv mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad installed tv mount. Fast and friendly service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The TV mounting was done excellently

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were thorough and professional. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my new tv and secured all hookups

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my wall mounted TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, easy, on time, professional describes how the Geek Squad came in removed the faulty TV from the wall and replaced it with a new one. I’ve said this before and will say it again, this is exactly why everyone should purchase electronics from Best Buy. I know I will.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was successful (finally due to Co-Vid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were polite and completed the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed 55” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Technician arrived on time and took care of your needs. He was very professional and provided great customer service. He ensured the area was clean prior to leaving and made sure all questions were answered. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooking up my new HP printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agent today hooked up my printer. He called and asked if he could arrive earlier than the scheduled date beings he was in the area which we thought was very nice of him. He was very pleasant and informative. We need more like him in todays workforce . Thank you

    I would recommend this to a friend
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