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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 976 Showing 19,501-19,520 of 38,694 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon is a great asset to your company superior knowledge

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome services and professionalism at it's best.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick. Although we still had our old mount.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 2 TVs mounted in my apartment very quick and very neat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, quick and understood the assignment at hand.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional an helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the guys did a great job, they were curious professional and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation; fast and quick. Came a bit late but otherwise great.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    A1E Oled TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic clean job done by the Geek Squad Very Professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The mounting was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was flawless and quick I would personally ask that they return

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these guys. Quick, clean, knowledgeable. They made setup a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good at installing TVs. But that is about it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job of installing a TV that we also could have installed ourselves. But would not use them for appliance delivery or installation again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fair. Not 100% satisfied!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad brought the TV out and installed it to our TV lift cabinet. Then set it up to our Cox system and said we would have to use 2 remotes. One for Cox and the Sony remote for smart TV functions and then left. I set up everything to work on the Sony remote and on my iPhone on my own about a week after they left. I did call the Geek member who was here and asked if he would come back and adjust the TV inside the cabinet but he has never shown up!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and on time. The two gentlemen knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Job, Will definitely have more TVs put up by you guys

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the installation the television is and good place

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, great installation. Really seems to know what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians were awesome. Super friend and knowledgeable. Knew what they were doing and took time to explain the new tv set up. You cannot go wrong using Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted my tv was great! He was knowledgeable about my TV and how it mounts. It’s an LG G1 so it comes with a special mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mounting bracket was easy to mount and securely keeps tv held. The bracket allows a smooth glide in and out as well as a 4D tilting option. If access was need for tv connection there is nearly 8 inch of space to get behind TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete and correct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Geek squad team showed up as scheduled, notifying me when they were actually on their way. They performed the mechanical, electrical sound connections properly and set up my Harmony device to control most functions. They removed my previous SONY and boxed it up for me to give to grandson on his pending visit and put it into garage for me. Nice fellows. No stress for my and mine.

    I would recommend this to a friend
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