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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 976 Showing 19,501-19,520 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad were very professional and helpful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek agents were very thorough in the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The truth!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did they know how to install the units they were extremely friendly almost like family.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    It's worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and efficient. It's totally worth the money you pay.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service by Geek squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted. No issues and pleased with the results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV not working. Screen was frozen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two young service techs were the very best at solving an ongoing problem, and they "set up" TV as it should have been when I purchased TV. That man said he didn't know how. So, I did my best to set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flat TV installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came were excellent the job looks great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Safe installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team does such a great job reviewing the job and then carrying things out seamlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arturo did a great job setting up and mounting the TV and soundbar. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs who installed my home theater were wonderful! They provided excellent customer service. They were extremely knowledgeable and efficient. Very much appreciated them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service a lot of knowledge and friendly persons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived with TV and Sound bar. The unpacked and mounted TV to wall bracket and connected soundbar. Then they connected my satellite service and streaming services. They instructed me on operation and had me practice. When they left they took packing material and old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad delivered and installed my new TV. They made sure I was connected to the streaming device -- and then verified I knew how to use the remote control. The service was premier! I am having them return to set up my wireless speaker system. Well worth the purchase !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected it to all my devices. He also showed us how to work the remote control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone can use a geek sometime!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon mounted TV on bedroom wall, suggested the correct height and ran the wires behind the wall. Looks great. I could not have lifted the 40” TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived on time a did an excellent job in setting up TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and quick. They walked me through the setup of my tv after mounting it on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Friendly staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff who set my tv up were friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, and were fast and helpful on start up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job getting my new tv attached to the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Things went great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my tv and sound bar same day I had other service

    I would recommend this to a friend