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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 978 Showing 19,541-19,560 of 38,694 reviews
  • Rated 4 out of 5 stars

    Geeks are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small issue with initial tech making the speaker wires too long, and appeared one was touching another which kept forcing receiver to go into protect mode and turn off. Was quickly remedied when tech trouble shot the issue.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Excellent job mounting and connecting TV. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Showed up early and finished the work fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took only minutes to have my tv mounted and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did excellent service. Actually came a day earlier than scheduled. They practiced Covid safety. We’re very professional and polite. Had my 75” tv wall mounted in less than an hour. Went thru setups and had everything going. Even gave me a quick rundown how to wall mount my Bose Soundbar. Would highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that came out did a good job of hanging the TV on the wall. I thought he would do more of going over the TV features and making sure my Direct TV was at its best picture level. I had figure it out myself later. I felt like the installer was in a rush. This was a lot of money just for a TV mount only. And then he charged us an additional $40 to just put on a sound bar. A little steep of price paid for the service in my opinion. The best value was the haul away of my old TV for $15. Not overly impressed with the Geek Squad service on this one. Could have hired a handyman for a lot less just to hang a TV wall mount. Next time I'll just get the delivery and haul away option and save myself a lot of money and figure out the TV features and correct picture quality on my own, like I did this time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems very sturdy.Mounts easily to wall. Meets our needs

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worker came in, covered his shoes, went to work placing TV on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this guy was awesome. He knew what he was doing & was efficient while being friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best CREWS out there for in home service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the TV and mounting crew ALWAYS go above and beyond! They do so much more than you think they are going to do and actually seem like they care which is hard to find nowadays.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great agents who came out and explained everything to me and were patient

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed quickly.. pollite gentlemen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were quick... Really clean job..very happy with turnout

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good workers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job,worked hard full inFo willing to work....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GeekSquad did an expedient job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents who brought our TV hooked every thing up and were very polite!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hung well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job hanging the wall mount and connecting tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you guys for being so professional. The TV is perfectly mounted.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounted Sonos Beam in Master Bedroom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job of mounting the sonos beam in our master bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend Geek Squad for TV installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend Geek Squad to do the install on my 85" TV. With such a big TV, you gotta have 2 or 3 sets of hands to get everything bolted in, lifted and configured right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan and Quinton were very friendly and did a great job! They communicated great on arrival time. I'll reccomend Geek Squad to anyone. The third party was suppose to install 3 weeks prior and never called and didn't show up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 agents came to install 86" tv and mount. Very courteous and professional. Made sure they installed where i wanted it. Cleaned everything up before they left. I read some bad reviews about this service but luckily I didnt encounter any issues. Would definitely use geeksquad again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad Agents were efficient in mounting the TV to the wall.

    I would recommend this to a friend
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