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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 979 Showing 19,561-19,580 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my Tv and Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an amazing job installing my new TV and soundbar. I’m a perfectionist and to my surprise they exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents had the product available and installed quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional employees when doing their work, left the work area clean. They explained clearly how to use the remote control and asked if there was any doubt or question related to the installation and use of the equipment. I totally recommend the services offered since one does not have to worry because the equipment purchased will be broken. Excellent work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great instsaller, extremely knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job installing our wall mount and sound bar.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did an OK job but really didn’t work out the multiple remote issues. I want one remote for the connections to work but now I have four that need to be used. One for the tv, one for the sound bar, one for the DVD and the last for the satilite system. He claimed he couldn’t do it because he wasn’t aware of the systems we had. All of that was provided to her squad.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Hung my TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tvs efficiently and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did great job hanging my 75 inch TV. Solid as a rock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed TV mount effortlessly & quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted the TV came back to 'fix' a mount. The brick had cracked and the bracket had come loose. They let me know when they'd arrive and they were on time. Nice time with them, and it's fixed!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Tech was 2 hours early for appointment.He was GREA

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was 2 hours early.He was very knowledgeable & very thorough.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that did the installation were polite and helpful and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were awesome! Cleaned up afterwards! On time and knew what they were doing! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    As in the above

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks did an excellent job mounting my 65' TV on a Stand.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very acknowledgeable and worked quickly installing the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were prompt, polite, and respectful. They save me money by indicating the present mount was sufficient. I was able to return the one purchased. Cleaned up after their self.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The services provided are great. Perfectly mounted and perfect set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad nailed it with our TV wall installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were punctual, extremely neat/clean, informative and efficient and offered recommendations for improvements with our cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team was prompt professional in setup and demonstrated all features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing went perfectly. The installer was able deficient and asked the questions to make sure we ha d the tv mounted in the exact right place

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. All wires are hidden. Looks great above the fireplace.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the basic mounting for the tv in the bedroom. Had this mounting before.

    I would recommend this to a friend
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