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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 980 Showing 19,581-19,600 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great sound theatre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product Sabor is! Family enjoys it will always come back to Best Buy to purchase more equipment in the future but customer service sucks need to be improved gait quality and service that need to be improved since someone has a better do not stick to the schedule times had to cancel two turns to get on my schedule to put up the TV and sound bar thank you

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    mounting bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squade came and installed my tv on this brackit and it works fine

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worked great over mantle!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did install and mounted my tv over mantle. Looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael Laymon was amazing, his personality is vibrant and his knowledge is unlimited. It was absolutely amazing to see how easy he made it all look when I know it would have taken me days to accomplish what he did in a couple of hours, not to mention all the frustration I saved myself. Spend the extra money and allow him to set up whatever it is you bought!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the technicians who mounted my new TV. They were also very informant in explaining how to operate the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and experienced technicians.Great price on items purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    75" Tv Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounted perfectly by geek squad. No damage done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was pleasant and knowledgeable. However the placement of brackets blocked an outlet which caused cable hook up difficult

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks - job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great. From booking, being on time, bringing what I needed. Putting up my TV on the wall and setting it up. He checked I was happy with it all. And he was really quick.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    First Class

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys got it done in record time in a professional manner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install/Set Up/Follow Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be more satisfied with our new 77" LG TV... Installers were outstanding (Austin and Addis). Follow up from Austin was a BIG help with some minor setting issues. Rich and Lorraine :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv Sony A8H 65 inches with sanus wall mount!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to my house were amazing, quick and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Things went well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did good work. They were professional, timely and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a Great job on the install! Will use them again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation seemed a little rushed, but Jeff was super helpful and left his card in case we had more questions. We were hit with a fee that was not told us upfront when we bought the TV, but we didn't want to install the TV ourselves.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys were very professional and helpful...however the connection for my original digital optical soundbar (older Bose model) was not working properly after a day or two..sound would not work...had to buy new Bose HDMI sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EVERYTHING WAS AMAZING AND WENT WELL no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great no issues Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, courteous and pleasant. Wore shoe protectors, clean up after drilling the hole for the mounting brackets. Took the time to explain the functions of the TV. Could not be better!

    I would recommend this to a friend
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