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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 981 Showing 19,601-19,620 of 38,694 reviews
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy mounted tv on the wall and I was completely pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once it was installed by a third party installer, it was easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Precised and Quality Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were very professional. They did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mount for my 65 inch television and it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were quick helpful professional it was very easy and a great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and quick work but well done. Employee was very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV bracket install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The group of three agents, Dill, Blade and Zack did a great job setting up my new TV and getting it connected to my network and showing me how to use many of the key features. Well worth the money to have them set up and install the tv mounting bracket.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV, and everything works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Follow up service not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV’s were installed well. But I have purchased over $8000 worth of items and have had too much trouble with the refrigerator. It is not level and the ice dispenser has stopped working. And I can’t get anyone out here to service it. Your organization is far, far better at sales than service. Because of this, I am not happy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth, easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Desha Senter, the team lead, led the installation. They were on time, careful with the television they were installing, carried away the old TV and packaging (leaving the floor clean) and set it up as advertised...in short order and left me fully up to speed on my new OLED TV. What can I say but an excellent Geek Squad effort.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. Fast and easy and did their job right the first time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Got it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a good job. It was a hard install outdoors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed the wall bracket quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounted the wall bracket and TV professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best decision

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv mount took less than 20 minutes. I will use them again!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    mounted TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job. knowledgeable and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    They were awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome very nice. They knew what they were doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle free t.v. mounting service is very convenient!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Fair +

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting looks good but the technicians did not clean up wall shavings or dispose of empty boxes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job in mounting this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Screen Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Suggested. I replace my wall mount with a stronger one. The only one they had on the truck was the most expensive one. That was a little disappointing, but otherwise I was completely satisfied.

    I would recommend this to a friend
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