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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 982 Showing 19,621-19,640 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    they did a great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected it to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Screen Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Suggested. I replace my wall mount with a stronger one. The only one they had on the truck was the most expensive one. That was a little disappointing, but otherwise I was completely satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers are nice . They did an espectacular installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Did nice job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hung our tv and hooked up sound. Happy with service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The service team was great and did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv on the wall. The gentlemen that came did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were superb in mounting the wall mount and installing the new tv, they explained how to work the new tv, and everything the new tv did for us. The only reason it’s not a 5 star review is because we had 2 previous no call/no shows from 3rd party installers….highly recommend geek squad for all installs….they really need to get rid of the 3rd party installers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked at problem of getting audio from PC to bluetooth receiver that was not getting an adequate signal for uninterrupted sound. Recommended Sonos device and coming back to install. Kenny was knowledgeable, considered and discussed alternative solutions and recommended utilizing my WiFi network to connect the two devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle free t.v. mounting service is very convenient!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we had this done. TV is safe in the room where the boys rough house.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in moved a TV, installed the new TV, did the setup, etc., Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally a TV on the wall with adjustable arm.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband got me a new TV for Christmas to replace our older (not a smart TV). Our old TV set on a nightstand stand and totally in the way and got bumped regularly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Did a awesome job!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way my house looks with the television hung up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The team came on time and worked like clock work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the TV and connected to desired additional equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional installation, knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Nice guys professional installation Great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I am almost illiterate on tech issues, I was so grateful that you sent the same tech to finish our job. He was knowledgeable, efficient, and friendly. I hope all your techs are like him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So helpful with tv and web cam installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Very nice customer service. Installed tv and web cam in business conference room and recommended additional products to achieve desired results. Patiently explained settings and how to navigate the controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents minutes my TV and reconnected all the other devices. Left the area clean.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    They were quick with no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv quickly with no problem.the internet was hooked up too i would give a good review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up on time. Called when they were 30 minutes away. Installed TV perfectly on an outside patio stucco wall. All went well and we're happy with their work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service done by professionals staff and very friendly

    I would recommend this to a friend
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