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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 986 Showing 19,701-19,720 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are experts on what they do very professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are experts on what they do very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS personnel did a great job of removing the old TV and installing the new OLED TV in our master bedroom. Very thorough and cleaned up after the TV was installed. Total Tech is a great investment! Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered and installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and did a great job hanging my tv and explaining everything. They were professional and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation and service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guy was great. Professional, courteous and knowledgeable. I would definitely recommend him again. In fact, he scheduled another Geek Squad visit to my other home on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, professional, and efficient! Did a great job. I was glad I didn't try to do it myself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t imagine a better picture. Wish it came with a more extensive quick menu.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Works were very knowledgeable and polite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV mounting and set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job - cleaned up after themselves. My 2 gripes was that my soundbar is my main sound and I did not want that and will have to call them again and do it on my own. Second thing is that when they set up the wi fi with velop, they did not differentiate between wi fi password and router password. Also, wanted a guest wi fi password and should have been able to right then - now have to do it again. Not happy about that.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mounted above fireplace, good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very good job mounting my TV over my fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job. He was there on time, got down to work and had the tv mounted above the fireplace in less than thirty minutes. My wife and daughter were surprised to come into the family room and see me with the controller in my hand.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad the ONLY way 2 Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to have two TVs mounted. Very professional and accommodating!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never attempt to hang a tv myself - these folks were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two mounts, the original that came with the tv and another I bought that tilts. They answered my questions about how each would mount which helped me make a decision on which to install. They also did a good job with the in wall wiring. On time and good installation... couldn't ask for more.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely glad I had them come out to do this for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys were great. Very patient and willing to answer questions. Put up with my butting in. Took suggestions when it was necessary. They took there time and installed the TV correctly so it will work with my other equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Job Installing 85” TV!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Job by the Geek Squad team that delivered our 85” Samsung Q70 and mounted id were excellent!! They also installed behind the wall power bridge and sound bar for our system, the team was great!! courteous and professional and cleaned up after the job was done. Super Job!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was efficient and knowledgeable. Was set up quickly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my TVs quickly and beautifully!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Installation tech didnt show up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had delivery plus installation for LG TV, scheduled for 7:30am to 11:30am. but unfortunately delvery guy didnt show up , I was waiting home all day. despite multiple calls I didnt get any assitance, I took off from work to stay home for this delivery. I was so excited for new TV, but Geek squad delivery team ruined it. Now they are saying me to reschedule it and wait for another two weeks as they dont have any appointments available. Dont use this service if you can pickup and setup this by yourself. Its so much painful. Amazon delivery is much better and always on time.

    No, I would not recommend this to a friend