Early Black Friday Deals & DoorbustersEnds Nov. 15.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 987 Showing 19,721-19,740 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation and the tech was above exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad rocks on led by Patrick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patrick and his associates from the Geek Squad did a splendid job in setting up our new Samsung TV. They were, as usual, extremely professional in dealing with the issues around the Covid age. We felt safe and confident of them while they were in our home. They are welcome back anytime for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was the Geek Squad who installed my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed my TV we’re great, and I cannot remember their names but they were awesome friendly warm and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great-Geek-Guys!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without a hitch, connections to all my devices. No sweat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung products are the best. Picture is clear sound is crisp. What more could I ask for?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted it to my existing wall mount. Neat and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was so friendly and accommodating to our needs. Did such a great job mounting the tv! And so quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glennk

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time. they were very knowable and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alain was great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alain was friendly, knowledgeable and went beyond a simple installation and setup. He ensured that we knew how to operate the new controls and that we were comfortable with the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David did an amazing job. They were in and out in about 1 hour and left ZERO mess. Very professional. Honestly I never write reviews if that’s shows the quality of work.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Graat

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly , knowledgeable, professional and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family wanted to setup our new 85" TV with professional help due to sheer size of the TV. It was my first time using the Geek Squad installation service and I'm glad we did! The whole setup took less than an hour and the team was super friendly! Couldn't have asked for a better experience! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Always great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always do a pretty good job. Very professional. Work fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and clean!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service techs were great. The company called and text many times (probably too many) the day before. The service was very courteous, they worked quickly but not rushed. They put protective sheet down on the floor and cleaned up after installing a wall mount/tv.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    I was impressed

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed and surprised at the professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sualled install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast and respectful with there work thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and Quick Service but a Few Issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service but issues weeks later Sound bar all of a sudden doesn’t want to work with some but not all streaming channels. Can’t tell if it’s the bar or Apple TV also installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very experienced technician.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the installation service tech. He was experienced, had a solution for a problem with the position of the mounting brackets and where the electrical outlet was in the middle of the wall. He also took the time to ensure the tv was mounted at the correct height for comfortable viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job by Geek Squad mounting TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryant and Eric did an excellent job delivering and installing our new 75" TV. They arrived promptly, mounted the new TV on the wall with the mount we purchased from BestBuy, initialized the TV, and linked it to our Xfinity X1 for controlling things with one remote. Very Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service and very friendly. Fast service.

    I would recommend this to a friend