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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 988 Showing 19,741-19,760 of 38,694 reviews
  • Rated 5 out of 5 stars

    Quality Install Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service tech was on time, courteous, and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad provided great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was without incident, the TV and Blu-ray player were delivered and installed, and setup as promised. The existing TV was moved to another room and setup. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great mount for small tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves my family to a tee. If I get a bigger tv get a better mount.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    This worked perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only took the Geek squad 10 minutes and my new TV was mounted. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team was excellent let us know when they should arrive and arrived on time efficient and friendly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Very good and friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs moved the current and completely set up the new tv. Both were friendly, informative and neat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to work with, very nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very informative guys and were able to hang up TV easily.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was excellent. He set up my TV and got me hooked up o ATT Uverse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice job with mounting my TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a very nice job with the mounting of our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A pleasue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who delivered and set up my television were true professionals. Respectful, clean and darn good at their job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Things went well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time and did a great job. The TV looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and efficient installation, highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer were quick, very neat and very courteous. I did not want to risk dropping anything. It took them less than an hour to install the entire system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS personnel did a great job of removing the old TV and installing the new OLED TV in our master bedroom. Very thorough and cleaned up after the TV was installed. Total Tech is a great investment! Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The isntall crew did a great job and were very quick and effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Dynamic Duo were all that.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were right on time. They had all their necessary tools including a work table ready to go. Answered all my questions and were very attentive to how I wanted things done. Also they did an excellent cleanup after the work was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gk Sqd was very Professional during installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent mounted my TV & sound bar in a very professional manner. He was very efficient and informational as he installed everything. He made sure to clean up after himself and was sure to not leave a mess behind. He also answered any and all questions (to the best of his knowledge) that my husband asked.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Expert Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expertly installed all home theater upgrade items without a hitch.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK SQUAD did an outstanding job installing the media components.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad made up for misinformation by sales sta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Sqd bent over backwards to make up for misinformation by the sales staff. Sales staff told us the Geek Sqd would come with numerous mounts that we could pick from. We had to buy our own. Sales staff need to know what the Geek Sqd can do and cannot do. Geek Sqd was not familiar with the remote and as a result we were left to figure it our on our own with no instruction book. We are still trying to figure it out.

    I would recommend this to a friend
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