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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 989 Showing 19,761-19,780 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, they mounted and connected everything with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for and feel like I was the winner! Geek Squad rocks! They were super careful when entering my house, shoe covers, masked and professionals. Within about 10 minutes took the TV out of the carton, measured and hung my gorgeous 82" Samsung on the living room wall. I love Best Buy!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad wad great but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service was great. Professionally done and helpful hints. HOWEVER, Best Buy third party arrangements for the installation fell through three times because Best Buy could not figure out how to write a contract with the contractors to deliver as well as do the connection and set up. My advice is to take the stuff stuff home yourself if you can manage it or be prepared to wait for the in-house service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Everything went well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount was installed where I indicated and TV attached.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy mount as it was on a regular wall with no challenges

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came and set up everything. They were on time and dI'd a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and fast wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad wall mounted my a80j tv and also connected my soundbar and subwoofer. Very courteous and polite and knew their stuff! Highly recommend becoming a total tech member for premium service and warranty peace of mind for expensive equipment! Great Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV no issues perfect measuring and confirmation before wall install. Professional and courteous at all times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a Great Job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After arriving in my home the two guys took the time to mark my wall for the proper mounting height since my entertainment center that would be below the TV hadn't arrived. They worked efficiently, were friendly, explained all the details of my remote, and cleaned everything up before leaving. I would recommend, and would use again if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Things went well

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and i never had any issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent were good and had good info already had wall mount

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Knowledgeable installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were knowledgeable and thorough. They answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and quick with getting the tv mounted and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service maintenance guy came to home and installed mount device.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job. Will use them again. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very satisfied with prompt service and end results

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hing my tv in my bedroom very professionally..

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    It’s a good mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s holds tv wonderfully I would buy it again nice choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just go for it! You need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! The man was very courteous, knowledgeable, and did the job efficiently. I never would have been able to hang this tv - even with a gaggle of friends - so I am very impressed he was able to hang it so well by himself. Worth the extra money!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time the Geek Squad came for their install, 8 people showed up, each taking a TV and each taking over a room in the house where they provided their magic. That was a lot of people each working in unison and getting the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived with my TV visibly secured and safe. They were extremely respectful of COVID guidelines, and frequently asked questions to make sure that it was installed exactly where and how I wanted. They even did some minor cable clean up.

    I would recommend this to a friend
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