Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 995 Showing 19,881-19,900 of 38,694 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and knowledgeable techs that answered all my questions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Set up Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did great. Set up everything and cleaned up any mess.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very friendly agent.. Installed my TV in no time.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and did a very professional job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job setting everything up with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek crew were helpful an efficient. Will call if I have an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Very pleased with the experience. Both techs were knowledgeable and answered all my questions and concerns. If I decide on another TV, definitely will request the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the total tech package made this not only affordable but the easiest service possible! The guys that came were friendly, knowledgeable and good at what they do! They answered any questions and left with our TV mounted perfectly and just like we wanted it, so thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of my 75 inch TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was punctual and very considerate. They made sure I was happy with the placement prior to mounting. Prior to leaving they ensure that the TV was working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV bracket and in-ceiling speakers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people. Did all what was needed and even more.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that came to my house was extremely professional and helpful!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install $ Setuo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up team was knowledgeable and respectful of our home. Install was done well

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived promptly, installation and set up were drama free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted new TV on the wall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did an excellent job in mounting our new TV on the wall and took the time to explain to us how the TV remote worked to control all of the settings.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Florence Geek Squad, ROCKS!!!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The third trip was successful!!! Extremely professional staff!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rob set-up two of our TVs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your "Geek Tech" Rob was amazing !!!! So very helpful. He really knew his stuff!!! Real nice guy. Very knowledgeable, and courteous. He is the 2nd Geek we have had come to our home (Dec. 2020) The two of them were wonderful !!! Keep up the good work !!! Roseann and Bill Rosen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handled installation on brick (with surface add-on

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I booked Geek Squad since the idea of installing on a brick surface seemed very daunting. The brick surface is a separate add-on service to the advanced package. Altogether it was a bit expensive but seemed worth it to have it professionally done. The two squad members very professional and helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Safe installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team does such a great job reviewing the job and then carrying things out seamlessly

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    awesome!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were professional and knew how to install. cleaned up after

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were friendly and punctual. They know what they’re doing and were sure to clean up any debris afterward. It’s just a little pricey for the time it took to install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    GOOD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD INSTALLATION...................................

    I would recommend this to a friend
Sponsored