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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 998 Showing 19,941-19,960 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came to my house and did a great job on my TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Install all TV quickly and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job keep up the great work job well done thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geeks who came to install my TV were wonderful! Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was very professional, they offered suggestions that saved me money on unnecessary add-on items that I initially thought I would need. They were also very insightful on cable service options that also made things work great. Good job, the service and protection is why I go to Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST SERVICE EVER. Love Geek Squad. Definitely can depend on them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soooooo happy!!! Thank you so much for doing such a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Morris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the TV , they didn't have a device to connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV professionally and addressed all of my questions!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    the product is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV to a wall and connect the TV to my video components

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and simple install. Very professional and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up on time. Called when they were 30 minutes away. Installed TV perfectly on an outside patio stucco wall. All went well and we're happy with their work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed m our TV efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered, mounted, and made sure the device was working. Polite and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very functional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad successfully installed the TV mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and set up my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted my TV was super helpful. He installed my Apple TV and set up it on the monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was very professional and knowledgeable. They took the time to explore several options to optimize my installation. Extremely pleased with their service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well balanced, fairly flush with wall. Holds tv well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Install Ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was fortune to meet Jesse. He called me a week in advance to let me know he would be coming and just to check in with me. He installed the TV as if he was installing the tv in his personal house. He was very meticulous in the installation to make it as perfect as possible.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional sevice at terrific value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and detailed installation with extreme care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, timely, knowledgable installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians arrived on time, took great care of my home and my TV. The installation was completed in a timely manner. The technicians used multiple methods to ensure no debris, dust or materials were left anywhere. They also took the time to walk though all the features in plain english. Well worth the cost, great value for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation seemed a little rushed, but Jeff was super helpful and left his card in case we had more questions. We were hit with a fee that was not told us upfront when we bought the TV, but we didn't want to install the TV ourselves.

    I would recommend this to a friend