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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 999 Showing 19,961-19,980 of 38,694 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the crew was very informative and willing to make sure we understand how use the TV

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in, mounted the TV and configured everything

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Very polite Subcontractor, but didn’t do all I nee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subcontractor working for bestbuy showed up in a personal vehicle (confusing to us)& proceeded to hook up my new tv. He did NOT hook up the VCR, or explain how I could attach my Wii. He did offer to take the empty box with him.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sky and her partner were efficient and polite. They mounted our outdoor tv probably quicker than it took to drive to our house. She even took the box with her so I didn’t have to worry about the trash!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, friendly and went the extra mile for an old lady and I appreciated!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad were very professional and helpful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek agents were very thorough in the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! It was a very pleasant experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installment

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they did a beautiful job installing my television

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The mountings were all perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took the recommendations from the Geek squad and their wrk wasgreat

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were knowledgeable, on time, quick & great

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam was very professional and set up TV quickly. Cleaned up area too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great!! We have a new home and the builders put the wall tube for the cords in the most awkward spot so the tech made another one and you can't even tell there was an extra one added.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came out and did exactly what I asked for and made it easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely, Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lee showed up on time and completed the installation in a professional manner. He took time to explain exactly what he was doing and why he was doing it. Lee was carefully masked, considerate of the current pandemic guidelines, and respectful of our needs and environment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and were very polite professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV Set-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent set-up by Jeff and Yasmene today! They were very experienced with this process and took the time to make sure the TV was perfect and that we understood everything prior to leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TVs with professional care and great service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    make sure you know what you are getting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job mounting the 75-inch TV but they didn't do a good job cleaning up after themselves. The lady I spoke to on the phone to book the service said the wiring would be covered and it was not, and cables would be run to the box, again not the case. Trash was not hauled away. A little pricy for the service you end up receiving. Did not get hooked up to Xfinity by the Geek Squad, Xfinity had to come back out to set it up which cost me another $75 service call.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Brittany is dedicated and sticks to her word!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brittany was awesome from Lafayette! I really am on the fence still with this purchase and the whole process since I did make it. Brittany at least kept her word and mounted the TV while offering numerous options and communicating very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Was done very professional and clean. Happy with service

    I would recommend this to a friend
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