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Customer Ratings & Reviews

Model:
MLYG2LL/A
SKU:
5751801

Customer reviews

Rating 4.4 out of 5 stars with 7877 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the BeatsX Earphones for their impressive sound quality, comfort, and long battery life. They are also praised for being wireless, lightweight, and easy to use with iPhones. However, some customers have expressed concerns about the lack of bass, volume, and the design not being ideal for active wear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 386 Showing 7,701-7,720 of 7,877 reviews
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for my boyfriend last month, he used it for only 3 weeks then it stopped charging.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not made to last

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for over a year and now it won't turn on, reset, update, nothing. Disposable garbage

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Very Good Not Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these about a month. There is lots to love about this pair of earphones, on the other hand it does also leave a lot to be desired in some areas. To those complaining about the sound quality. I hope you realize these are "bluetooth" headphones, the sound quality is going to be limited no matter what. It's a weakness of the technology (until it improves) and not the product itself. For being such a lightweight small bluetooth set, it sounds pretty darn good. Sure the bass could be richer, no doubt but I have other over the ear headphones when I want that deep bass. The neckband is super lightweight and well designed. The magnetic clasp is a nice touch. The ear pieces fit well and stay in the ear when running, biking, lifting weights, etc. The overall design is very hip and fashionable as all Beats By Dre products are. The battery life they purport at 8 hours seems true. The negatives. It took me a good 30 minutes to pair them to my iPhone. 29 minutes longer than it should have. I was literally pullling my hair out, I was so frustrated. It wasn't until I turned off my iPhone and turned it back on that it finally paired. The On/Off button is the one thing that is very poorly designed. When on your neck it's hard to locate as it sits almost flush with the rest of the band and then when you finally press it there is no click or haptic feedback that you've successfullly clicked on it. I took off one additional star because I wanted to add the warranty as I do all my products but to my surprise the Best Buy rep said they no longer do warranty on Apple/Beats products and would have to talk to Apple about adding a warranty. So I did, I talked to Apple and they told me to talk to Best Buy. I hope these don't go out on me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit
    Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Mostly amazing but a few glaring flaws

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Likes -For the first time I've purchased some earbud that actually stay in my ear. -I have not had any connection drops -great for working out. -weight on neck is almost none existent. They are extremely comfortable. Dislikes -the power button is hard to access -the headsphone remain on until you turn then off so make sure to cut then off when not in use. -there is no way to know how much battery you have unless you use the iPhone battery widget. -they are not water/sweat proof (however I have not had any issues and I sweat a lot doing workouts.)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They are not good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones fall out of your ear and you can lose them since there is not a magnet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality- keep breaking

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective-poor quality. Keep breaking. Have purchased numerous pairs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning the headphones. The sound quality was not up to par with beats by dre brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wire is annoying, is not that flexible, next time I’ll go totally wireless, no wires at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like them at all, wish I had my money back, such cheap quality, not expected from Beats

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third pair and they have all gone out within the one year warranty expiration.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This last about 1 year. You’ll be back looking for something else with one one year.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats don’t stay charged as advertised. Doesn’t connect to iPad while using GarageBand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mobile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't good for 8 hours including non talk non music time it couldn't hold 8 hours

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ehhh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life sucks and really didn't like the sound quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good sund clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good sund clarity Not good sund clarity Not good sund clarity Not good sund clarity

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working after 6 months of limited using don’t waste your money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where is the bass? I've gotten better sound out of ear phones that were 1/5 the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these and not a fan, worked out with them and the min you go to bench falls right out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so not great, they got damage within a month, I would not recommend them !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery doesn’t last 8 hours

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery does not last 8 hours(it lasts 6h). DO NOT BUY THEM! Do not waste your money.

    No, I would not recommend this to a friend