Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $23.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 4.2 out of 5 stars with 3584 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers find value in the BeatsX Wireless Earphones for their sound quality, comfort, and reasonable price point. Many users appreciate the convenience of the wireless design and the lightweight feel of the earphones, making them suitable for workouts. While some users find the bass lacking and the volume could be louder, overall, customers are pleased with the product's performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 3,584 reviews
  • Rated 1 out of 5 stars

    Dont buy

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inwoukd one star these i bought these for a gift they was broken out the box then took them back only to have the 2nd pair to break shortly after.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped Working

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these headphones, but they stopped taking a charge and they wouldn’t come on anymore.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    One head phone stopped working

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these heat phones for about a month now and one head phone just stopped working out no where I want to return them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Power runs out after approximately 2-3 hours

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really expected more from a beats product, especially since they are now affiliated with Apple, according to the salesperson. All in all, very disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected better quality from beats. Bought two of these and returned them both for the same reason. Sometimes the button would answer but mostly not.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worked for a couple weeks. Doesn’t connect to Bluetooth anymore and keeps flashing white. We tried troubleshooting but nothing helped

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Recommend

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend. Me and my son started using them on Christmas and his already stopped working and mine are having problems.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    After 9 months won’t stay connected

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had these nine months and now they don’t stay connected to my cellphone. I will not buy another expensive set of headphones. Beats has to do better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work my ears I guess

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter which different fit I put on it, they keep falling out of my ears just by turning my head. So I just wear at my desk in one ear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    horrible product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible product. Stopped working before one month. Paid too much for a crappy headset. Not worth it at all. I regret getting this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought 3 sets of these Dr. Dre Beats and I will not buy another. They are junk, cannot be relied on and ALL three lost the ability to adjust L/R balance

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t pair with Sony Bravia tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If u have Apple AirPods don’t buy these. Actually bought thinking they would pair with my Sony Bravia TVs but they won’t pair.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really bad You have to talk really laugh so they can here me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very uncomfortable

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst ever, it was very uncomfortable. I hoped that Beats can make a mid range headsets more comfortable with this price range.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one side is working after 6 months and tried to replace but apple is asking for money to service it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Case missing

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suppose to get carring case Didn't get the case in there

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Just OK

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a pair of Wireless Powerbeats headphones for like 3 years and they finally died. My boyfriend had a pair as well and his needed to be replaced bc the part that goes in the ear broke (broke on mine too). With that said, I got 2 grey pair of these BeatsX for the both of us since they were on sale ($70). I couldn't bring myself to put out $180 for 1 pair when we both needed new ones. With all that said, I read reviews and they were all pretty decent. Some complained about the battery life but other than that the reviews were good. I have zero issues with them however, I use mine at work and when I go on my lunch break I plug them in. My boyfriend isn’t crazy about them b/c he says the battery life is not great. He gets a short break but is a truck driver so he uses them more than I do. Like I told him, the more you use them the faster the battery goes. When he listens to more music than he does talk on them the battery dies quicker. They work great for me b/c I’m at a desk but definitely would keep in mind the battery issue if you’re using them. Sound quality is fine. I can hear him clearly when I talk to him. There are sometimes where it’s a little unclear but that could be a connection issue with Verizon. Only issue I have with these would be that, with the PowerBeats, if I walked too far they automatically disconnected, when I got back in range to my phone they automatically connected. These do not automatically reconnect. Hope this review helps!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work. Will not turn on. It’s been charged. I’ve ready all of the articles, apparently this is a huge problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t not last, not of good quality. Broke after a couple months of usage.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Will not turn on!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't been able to use them because they won't turn on! And yes I made sure they were charged. Very disappointed.

    No, I would not recommend this to a friend