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Customer Ratings & Reviews

Model:
ML9D2LL/A
SKU:
5577810
Your price for this item is $129.99

Customer reviews

Rating 4.6 out of 5 stars with 3116 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, comfort, and price of the Beats EP Headphones. Many reviewers mentioned that the sound quality is excellent and that the headphones are very comfortable to wear. The price point is also seen as a positive aspect, with many reviewers stating that the headphones are worth the cost. While some reviewers mentioned that the headphones are not wireless, the majority of the feedback is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 3,116 reviews
  • Rated 3 out of 5 stars

    Disappointed in sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed with the sound of headphones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Easily broken

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I broke my first pair and Apple replaced them. Tge chord breaks off easily. The same thing happened to the second pair. No replacement. Not happy. Good sound but not reliable.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Spend more get better quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for the twins , they loved them until they broke on them plastic is cheap and will crack in the cold , guess they the bottom of the line for beats

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wears out easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these 1.5 years ago and barely use them. They're stored safely in my desk drawer at work for when the office gets too loud. Today the sound went out in the right ear completely, which I can tell is from a loose wire in the headphones. Only one-side of audio for me now. If you want these headphones, I would recommend the extended warranty, if available. A repair would cost $6 more than the headphones cost me. Also, these definitely hurt my ears with the amount of pressure they put on them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Product was great at the beginning

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this pair as it had more metal and wouldn't break as easily. However, after 4 months, it stopped working and without a warranty, nothing i could do. Total waste of money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dont waste your money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, the wire gets chewed up and one ear stopped working. Definitely not tye quality of Beats. Its a knock off with the beats logo. Save your money

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great Sound, terrible durability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the headphones less than 3 weeks before the headphone jack broke off into my phone. Given the price point on these I would have thought the durability would have been better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NEVER BUY AGAIN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buys these again. I bought these as a Christmas present and not even a month later the wire was loose & would not work in the one ear. I take them back just for an even exchange and BESTBUY would not replace. So after an 1.5 hours on the phone with APPLE I sent them back to find out I have to pay $60 repair fee for a defective pair of headphones. That is just ridiculous. WASTE OF TIME & MONEY.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Jack stuck in iPhone 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, the Jack cord is now stuck in my iPhone 6. I don't feel as if I did anything to make this happen. Jogging?? I called Best Buy and they told me it's a Apple product and the warranty is through Apple. Hmmm

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wire detaches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed because I purchased two of these items and one pair started to short out. When I went back to best buy I was told I needed to contact manufacturer although it haven't been that long.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unusable. Cannot raise sound of earphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return these because I couldn’t hear when I used them. In addition, the mic was so low down that I had to hold it near my mouth in order to be heard when I spoke.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It’s ok I would recommend buying something else

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is ok the cord is very thin and flimsy. The headset is stiff and a lil uncomfortable, so I guess you get what you paid so.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Audio is useable; severe static and distortion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use but useless. I am using the headphones plugged into a keyboard. When the sound level is moderate or higher there is significant static, buzzing, and distortion. The sound is only acceptable (and not more than acceptable which isn't saying much for a pair of earphones of this price) when I'm playing they keyboard so softly that is is very difficult to hear. I am currently using a cheap $5 pair of earphones that have dramatically better sound quality.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told to plug the headphones into the bose speakers, which I did, and I couldn't hear anything out of the headphones. So for $129 I have a useless set of headphones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a headphone that would be loud enough. Sometimes it works both ear or just the right side

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy if you want a pair that lasts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son as a Christmas gift. He’s had them a little over 2 month and they stopped working. He only wears these in his room to play his switch so I know they’re taken care of. I’d try buying another pair, maybe Bose.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are too tight so can not use for a long time. The sound quality is so average.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for my son around 2 months ago. The beats headphones already has developed a short in the cord. When hes listenening to music or watching videos its quite annoying because sometimes he can only hear out of oneside. I cant believe that I paid so much money for them and its no better than the cheap ones that I previously bought in another leading store. I wish I could exchange them but I cant find the receipt !

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Maybe for a Kid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These r like the cheap call center headphones . Do Urself a favor & put the extra money up so U can get the best 1s!!!!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fair to Average Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were not very deep and the range was not full. I also didn't like that they did not completely cover the ears.

    No, I would not recommend this to a friend